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The latest news, analysis, data and video about Christmas in retail.
Our top Christmas story
Is retail redefining customer service this Christmas?
Retail employment has been shrinking for years, but the picture this Christmas looks different. As UK retailers head into the golden quarter, the story isn’t about fewer staff, it’s about how to keep your customer service at 100% regardless of headcount
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Christmas trading league table 2019
Where do you rank in our Christmas trading league table?
Find out how retailers including John Lewis, Marks & Spencer, Tesco and more performed during the critical 2019 Christmas trading period in our annual ranking of festive sales.
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