Parcel delivery company Evri has posted a set of record results and parcel volumes after it invested millions to improve service, new clients and growth.
In the year to March 1, Evri delivered record parcel volumes of more than £807m, up from around £730m the year before.
The firm said this represented a 25% increase in parcel numbers in the past two years. The growth has been driven by a £57m operational investment to “further improve service, broad-based growth across its divisions and new client wins”.
Online sales of second-hand items have helped boost Evri’s growth, as strong parcel volumes were found across marketplaces such as eBay and Vinted.
Adjusted EBITDA also increased by nearly a fifth to £341m in the period when Evri was acquired by global asset management firm, Apollo Funds, in August 2024.
The financial year also saw Evri keep its 99% on-time delivery record and be rated among the top 10 most improved brands in 2024, according to YouGov’s brand index.
Evri chief executive Martijn de Lange said: “In what was a landmark 50th year for our business, we delivered record adjusted EBITDA and retail-to-consumer parcel volumes – driven by our best-ever peak, and growth across our divisions and new client wins.
“Apollo’s acquisition of Evri last year was a testament to our success to date and thanks to the dedication of our colleagues and couriers, we are well-positioned for next-generation delivery services.
“Our unwavering commitment to improving the customer journey has kept pace with record growth, with us almost doubling our multimillion-pound investments into our operations and service in the last financial year.
“It was a year that saw us expand our client base into new sectors, including fresh food, car parts and floristry, and grow our presence in existing ones. We continue to meet increased demand for customer-to-customer deliveries for online marketplaces, as buyer and seller behaviour changes – fuelled by scroll and spend on social commerce sites such as TikTok Shop.
“Evri’s tech-enabled convenience is equipping a growing army of bedroom CEOs who are shaping the future of ecommerce.”
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