Marks & Spencer has poached a top Frasers executive to spearhead its fashion, beauty and home omnichannel business as it seeks to build online sales, Retail Week can reveal.
Marks & Spencer has appointed David Clark, Frasers Group’s chief customer officer, to be its director of online, omnichannel and partnerships. Taking up the post in August, Clark will report directly to M&S fashion boss John Lyttle.
Clark, who has worked in the retail industry since he was 16, brings experience from companies including Arcadia, Asos, Zalando and Selfridges in a variety of roles in fields ranging from trading to marketing, as well as digital transformation. At Frasers, he led the recently launched online loyalty programme.
Alongside his appointment, M&S said director of online and omnichannel Stephen Langford will be leaving ”to take up new opportunities outside the business”.
M&S is targeting 50% of sales in fashion, home and beauty to be delivered online in the future, and Lyttle has made a number of new appointments recently to strengthen the bench.
Lyttle said: “We have some brilliant people working across our fashion, home and beauty team and I am pleased that we have bolstered the team further. Having the right team in place underpins our strategy as we reshape for future growth. As a team, we have a lot to do and together we are excited about the opportunities ahead.”
At Frasers, Clark has most recently been spearheading the expansion of Elevate, the brand’s retail media business.
Elevate launched in May 2025, and Clark told Retail Week last year that Frasers was targeting 1,000 new retail media screens across its existing and new portfolio over the next three years.
“Our big picture target is to be one of the largest retail media screen networks in the UK within the next few years. We’re starting with the UK, but we’re also building capability to roll out this platform into Europe and into our global partner network over the next few years,” he said.
No comments yet