All Online retail & ecommerce articles – Page 41
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DataMerry click-mas: Top 50 most-visited retail websites for Christmas
To understand how retailers fared online over the crucial golden quarter, we teamed up with Similarweb to track how many visits the biggest retail websites in the UK received from Black Friday to New Year’s Eve
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NewsHelloFresh slapped with fine for spamming customers
Recipe-in-a-box retailer HelloFresh has been slapped with a £140,000 fine by the Information Commissioner’s Office for sending millions of spam emails and texts.
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Supplier InsightAI-enhanced CX: Four retail disruptors making it happen
Secret Sales, Cotton Traders, Love the Sales and 77 Diamonds reveal how they have invested in AI, what the results have been and where they plan to go next with the technology in 2024
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NewsProCook wary of Red Sea impact as Christmas trading breaks even
While ProCook said Christmas trading was in line with expectations, it remains wary of the macroeconomic environment and the impact of ongoing geopolitical supply chain issues.
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NewsAmazon warehouse workers set first-ever strike date at Birmingham depot
Amazon workers at a fulfilment centre in Birmingham are set to strike for the first time in January over pay and working conditions.
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Retail VoiceHow to banish basket abandonment and drive loyalty
Billions more pounds a year could be spent by shoppers if online checkouts were simplified. Mastercard examines how retailers can streamline their services to ensure consumers don’t fall at the final hurdle
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AnalysisThe top retailers for CX as voted for by UK shoppers
Marks & Spencer and eBay are among the businesses named by consumers in Retail Week’s How They’ll Spend It 2024 report for offering the best shopping experiences.
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NewsAsda poaches first ever chief digital officer from Morrisons
Supermarket giant Asda has hired its first chief digital officer Matt Kelleher from rival Morrisons.
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AnalysisThe stories that rocked retail in 2023
2023 was frequently a tough year for retail. From the ongoing cost-of-living crisis to the travail of the pureplays and the collapse – and rebirth – of a much beloved high street institution, here are the stories that shook the industry
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InterviewQ&A: Ann Steer on reinventing Freemans in a year of ‘aggressive’ transformation
Freemans chief executive Ann Steer speaks to Retail Week about a year of “aggressive” change for the business following the move that transformed Freemans from a traditional mail-order catalogue business to a modern digital department store
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NewsAmazon strike action to spread to Birmingham
Amazon workers at a new flagship fulfilment centre in Birmingham are set to strike in the new year, building on industrial action already seen at Coventry and Rugeley.
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NewsAlibaba chief strengthens grip after taking over ecommerce business
Alibaba Group chief executive Eddie Wu has been named as the new chief executive of its domestic ecommerce arm Taobao and Tmall Group.
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Retail VoiceReflecting on the biggest ecommerce drivers of 2023
From delivering on delivery to winning websites, Elavon’s Michael Bosshammer takes a look at the key areas retailers should focus on for 2024
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Retail VoiceRevealed: Four ways to combat fraud
With the retail sector in the full swing of the holiday season, Worldpay uncovers four strategies for protecting businesses from fraud whilst still ensuring a successful festive period for growth
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NewsFarfetch in talks with white knight investor to go private
Farfetch is attempting to finalise a rescue deal with a private equity-backed buyer that would see its shareholders get wiped out.
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NewsTemu sues Shein for alleged ‘mafia-style intimidation’ of suppliers
Online retailer Temu has filed a lawsuit against fashion giant Shein, alleging “mafia-style intimidation” of suppliers.
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NewsActivist investor Kelso urges THG to demerge business
Activist investor group Kelso Group Holdings has urged ecommerce giant THG to consider a demerger of its three business divisions “to maximise shareholder value”.
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NewsOnline fashion retailer Oh Polly launches rental collection
Online fashion retailer Oh Polly has announced a partnership with rental platform Zoa, marking a “pivotal moment in the group’s journey” to providing accessible fashion to customers.
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InterviewQ&A: Deliveroo’s Eric French on becoming more than just a takeaway platform
Following the unveiling of Deliveroo’s new non-food delivery platform, chief operating officer Eric French speaks to Retail Week about what the new service can offer customers, its new partnerships and becoming a destination for last-minute Christmas gifts
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Supplier InsightAI and Marketing: Three Secrets to Success
Unlock the power of AI in your marketing strategies. Discover three secrets to success with AI and transform your ecommerce marketing. By Carl Bleich, head of content, Bloomreach.

















