All Online retail & ecommerce articles – Page 39
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Retail VoiceCustomer reviews reveal how to be a five-star retailer
A simple omnichannel experience is key in today’s retail world if you are to get flawless feedback from shoppers. HomeByMe’s Daniel O’Meara lets you in on the secrets of securing a five-star review
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NewsAbandoned online baskets are costing retailers billions in sales
Customers who are abandoning online shopping baskets at the checkout are costing retailers billions of pounds worth of potential sales.
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NewsBoohoo U-turns on executive bonuses after shareholder backlash
Boohoo has backtracked on plans to pay bonuses to its senior executive team after significant backlash from shareholders.
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NewsBoohoo faces shareholder revolt after loss-making bosses rewarded bonuses
The pureplay fashion retailer is facing a revolt from shareholders after its senior executive team was rewarded with bonuses despite the business raking up a loss of nearly £160m, The Times reported.
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NewsOcado strikes deal with Getir to target shoppers
“As Getir and Gorillas exit the UK, we’re pleased to be offering their customers a chance to try Zoom by Ocado.”
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AnalysisM&S boss Stuart Machin on ‘tricksy’ member prices and new beginnings
Marks & Spencer this week raised the curtain on strong annual results that beat expectations and it is confident of more progress to come
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NewsOh Polly cracks down on ‘repeat refunders’
Fashion etailer Oh Polly has unveiled a new returns policy in a bid to crack down on “repeat refunders”.
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AnalysisIs Aldi losing shoppers to Lidl’s loyalty scheme?
With its discounter cousin Lidl growing ahead of it for the eighth month in a row and its total market share percentage slipping, Retail Week looks at whether Aldi’s decision to avoid membership schemes has let its advantage slip.
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NewsVery Group records further losses amid lingering ‘market pressures’
The Very Group has posted further losses although the group said it delivered a “resilient performance despite market pressures”.
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AnalysisHow Gymshark and Cult Beauty are cashing in on the TikTok opportunity
An exclusive survey of more than 1,000 online shoppers reveals what’s really making them part with their cash in our unmissable new report
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NewsTopps Tiles to launch app and new loyalty scheme
Topps Tiles is to launch an app and new loyalty benefits to encourage spend from trade professionals.
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NewsPrettyLittleThing under fire again for ‘misleading’ ads
Fast-fashion giant PrettyLittleThing (PLT) is under fire for breaching advertising rules after allegations of “misleading” ads being released during a Black Friday social media campaign last year.
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NewsM&S forced to apologise after website and app go down
Marks & Spencer has become the latest retailer to apologise to customers after its website and app both went down at the weekend.
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Innovation of the WeekeBay promotes circular fashion with new ‘resell on eBay’ feature
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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NewsTemu accused of breaking EU laws with ‘manipulative practices’
Chinese online marketplace Temu is facing a new legal challenge after 17 companies in the European Union accused it of breaking new laws with “manipulative practices”.
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Retail VoiceSix ways to enhance your ecommerce offering
As consumers continue to savour online shopping, Octopia’s Nikki Lovell examines six actions retailers can take today to stay one step ahead when it comes to ecommerce
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NewsAlibaba revenue growth despite decline in profits
Alibaba has posted growth in revenue in its full-year and quarterly results, despite profits plunging.
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NewseBay creates new resell feature to boost pre-loved fashion sales
eBay has launched a new “resell on eBay” feature to allow users to list their clothing on the website in a couple of clicks.
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NewsSofa-in-a-box brand gets £10m boost to go global
Swyft has received a £10m investment from UK-based Sleep Brands Limited to take the sofa company into new markets.