All Multichannel articles – Page 19
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OpinionOpinion: Amazon should follow Coke into coffee shops
Whitbread’s surprise sale of Costa Coffee to Coca-Cola for £3.9bn prompts the question of who else might have been in the race for a caffeine fix – or who perhaps should have been.
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VideoWatch: John Lewis rebrand – will the people beat the drones?
As John Lewis rebranded to reflect the importance of its staff, boss Paula Nickolds said: “Where others are investing in drones, we’re investing in people.” This week, the Retail Week team debates JLP’s strategy.
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AnalysisAnalysis: How the warehouse is becoming the new shop
Retail in the old days used to be so much simpler. Location, location, location was a guiding mantra and chains raced to grab the best sites on the best high streets and top malls and parks.
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AnalysisAnalysis: What Sports Direct's swoop spells for HoF
Sports Direct tycoon Mike Ashley realised his dream of owning a department store business with an audacious £90m pounce on House of Fraser. Retail Week considers the implications.
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AnalysisAnalysis: How retailers can create a digital culture
In this exclusive extract from his new book, 100 Practical Ways to Improve Customer Experience, Martin Newman highlights how businesses can stay relevant in the new environment.
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OpinionOpinion: Why Amazon needs stores to win in European grocery
Following another jump in second-quarter results and its fourth Prime Day, Amazon continues to demonstrate its retail dominance and strength.
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OpinionOpinion: Why Ikea is heading to the high street
The high street dead? Ikea doesn’t think so.
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AnalysisAnalysis: Facebook's plan to rip up the retail rulebook
It may only have been an application to the US Patent Office, but it is one that indicates Facebook has big plans to revolutionise ecommerce.
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OpinionJohn Lewis ‘pilot’ stores symptomatic of digital shift
The fact that John Lewis will use 15 stores to pilot new ideas is symbolic of coming to terms with digital and the new terrestrial.
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NewsWalmart extends Microsoft tie-up to drive digital shift
Walmart has extended its partnership with Microsoft as part of the drive to “accelerate” its digital transformation.
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OpinionOpinion: Retailers – throw old traditions out the window
Online and mobile commerce is turning traditional notions of retailing upside down.
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AnalysisRetail Week Indicator: The UK's best digital retailer revealed
Fashion giant Asos has been crowned leader in the inaugural Retail Week Indicator, launched today to shine a light on the top retailers for digital proficiency.
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OpinionOpinion: Click and collect can be an ‘experience’
Whichever way you cut it, clicking and collecting has to be the ultimate non-experience that can take place in a store.
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OpinionOpinion: How to survive the crisis on the high street
Three years ago, I gave a talk called ‘Is There Life After The High Street?’ about what I thought the future of retail would look like and why I withdrew my company Argenteus from physical retail in favour of online.
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Retail VoiceThree steps to delivering the perfect order
David Turner, senior director EMEA marketing at Oracle NetSuite, reveals the three steps retailers can take to ensure customers keep coming back.
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AnalysisAnalysis: Five ways Carpetright aims to get back on track
Floorcovering specialist Carpetright has capped a torrid year with £70.5m of pre-tax losses.
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AnalysisAnalysis: Can Big Tech partnerships reboot retail?
Where once a retail deal might have meant a merger or acquisition, the focus now is increasingly on partnerships – especially with technology companies.
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OpinionOpinion: Talking a good game is not the same as innovation
Retailers are some of the most efficient and effective organisations in existence today.
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OpinionOpinion: Expect UK retail to mirror Carrefour-Google deal
In the old days, a landmark retail deal would typically mean an audacious M&A. Walmart’s acquisition of Asda or Kingfisher’s pounce on Castorama set the tone.