Town centres must change in recognition of the shifts transforming retail, according to Next chief executive Lord Wolfson.
Next unveiled a rise in sales over the Christmas period when a 15.2% increase at its online division counterbalanced a 9.2% decline in stores, epitomising how retail is changing.

Wolfson said that the âdirection of travel is clearâ but it was impossible to say at what point an equilibrium between bricks and mortar and online would be reached. âA lot will depend on what happens to rent and rates,â he said.
Wolfson told Retail Week: âPeople have to wake up to the new reality that the days of high streets being filled with clothes stores are over and the days of sky-high rents are over.â
He said the worst thing for high streets would be the imposition of âblueprintsâ and the âbrakes [of regulation] should come off to allow people to adapt properties and use them for whatâs best for that townâ.
He cited the example of Londonâs Soho as a place that had been reinvigorated and where a wide variety of businesses â from stores to restaurants and doctorsâ surgeries â successfully sit side by side
Like other fashion retailers, Next endured a tough November. Wolfson put that entirely down to warm weather rather than shaky consumer confidence.
He said: âI think that the consumer is not buoyant, particularly in our sector. But the consumer is not in a bad place, thereâs not cause for wider concern.â
Next posts Christmas sales rise, trims profit guidance

Next has recorded an increase in fourth-quarter sales as strong trading in the run-up to Christmas âmade up for disappointing sales in Novemberâ.
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Next boss Wolfson: High street must wake up to 'new reality'























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