More online retail – Page 61
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AnalysisPodcast: The secrets to success in customer experience
From virtual reality runway shows in fashion stores to the rise of the chief customer officer, customer experience is retail’s new battleground.
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OpinionOpinion: It's time for last-mile delivery consolidation
Anyone who reads this blog regularly will know that I’m addicted to online shopping. I buy my clothes online; I buy my grocery online; and I buy the many things I don’t really need from Amazon online.
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AnalysisAnalysis: How to measure success in the multichannel age
Like-for-likes, EBITDA, NPS score? What is the real measure of success in the multichannel age? Gemma Goldfingle investigates.
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OpinionOpinion: A Tesco value fascia would be a distraction
As Aldi and Lidl continue to soar like a SpaceX rocket, does it make sense for grocery market leader Tesco to launch its own value fascia?
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DataInfographic: Are consumers ready for Amazon Go?
Amazon is forging ahead with its revolutionary store format, but is it the experience that customers want?
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AnalysisAnalysis: Lessons in how to stay relevant from Asos
Asos makes capturing 20-somethings’ spend by the bucketload look easy, with each quarter bigger and better than the one before.
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AnalysisAnalysis: Chinese etail giant JD.com has UK in its sights
Chinese ecommerce powerhouse JD.com has international expansion on its agenda and has identified the UK as a key target as it pushes into Europe.
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AnalysisAnalysis: Secrets of success from the top 30 international retailers
Our Top 30 International Retailers report reveals which businesses are achieving success overseas and their international strategies.
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InterviewOcado’s Luke Jensen on tech, treks and transformation
Once a year, Luke Jensen hangs up his suit, switches off his mobile phone and disappears on a 10-day solo trekking expedition.
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OpinionHow big data will power the latest advancements at Hermes
Hermes UK chief executive reveals plans for a new website and app powered by big data that will enrich the customer experience.
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AnalysisGen Z, digital banking and what this means for retail
At midnight on December 31, 2017, you could draw a clear line between digital natives and digital immigrants.
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AnalysisFive things retailers can learn from dating app Bumble
Tinder co-founder Whitney Wolfe launched dating app Bumble in December 2014 with the aim of putting women in the driving seat.
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DataData: 52% of Americans name Amazon as favourite etailer
The etail giant may dominate, but it shows an exciting future for online marketplaces in the US, says Isobel Chillman
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DataData: 2018’s etail slowdown and what to do about it
The rate of online sales growth is forecast to slow to single digits this year for the first time. What are the implications for retailers and how should they respond?
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AnalysisOcado Solutions boss Luke Jensen appointed to board
Ocado has appointed Solutions chief executive Luke Jensen to the board as executive director, effective from next month.
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InterviewSainsbury’s Roberts on costs, colleagues and customers
The peak Christmas trading period may have come and gone, but there is a sense within Sainsbury’s that tougher challenges now lie ahead.
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OpinionOpinion: Retailers and landlords – stop the King Canute act
Retailers have provided a blizzard of updates throughout January on their Christmas trading performance.
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DataInfographic: Retailers adopt a cautious outlook
Uncertainty among consumers has led the retailers we interviewed to adopt a cautious outlook for 2018.
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Report StoreExporting Ecommerce – How to Thrive Online in the US
The US is one of the most important markets for overseas investment. This interactive guide by Retail Week, in association with Exporting is Great, takes a closer look at how retailers can succeed online in the US.
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OpinionOpinion: Etailers look primed for success in the City
If January is anything to go by, 2018 is shaping up to be the year of the etail stock.