All Loyalty schemes articles – Page 12
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News
Asos pre-tax profits edge up 1% as etailer invests in warehousing and tech
Asos’ full-year pre-tax profits edged up 1% to £47.5m as the etailer invested in customer proposition, warehousing and staff.
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Video
The Retail Week: M&S's reward scheme, Tesco and Alibaba names UK boss
Catch up on this week’s big retail stories with analysis from news editor James Wilmore and executive editor George MacDonald.
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Analysis
The British public are falling out of love with traditional loyalty programmes
M&S’s new scheme aims to ‘spark’ customers, but has it done enough to keep loyalty alight?
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Analysis
M&S unveils Sparks 'membership scheme' to better connect with customers
Marks & Spencer has unveiled an imaginative customer membership scheme designed to transform its relationship with its shoppers.
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News
Breakfast briefing: Retail news on Sainsbury's and Marks and Spencer
Retail news round-up on October 15, 2015: Sainsbury’s ends mobile phone service deal with Vodafone and M&S launches new loyalty scheme.
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Video
Short Cuts: The history of Tesco's price comparison schemes
Tesco has launched its new price comparison scheme. In 60 seconds we explain Brand Guarantee’s place in a fiercely contested market.
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Interview
Q&A: Tesco chief customer officer Robin Terrell on 'exciting' Brand Guarantee
Tesco’s chief customer officer Robin Terrell believes its Brand Guarantee is a “big deal”. He tells Retail Week about the scheme.
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Analysis
Analysis: Everything you need to know about Tesco's Brand Guarantee
Tesco has replaced its Price Promise with the Brand Guarantee scheme from today. Retail Week takes a closer look at the initiative.
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Analysis
How Tesco is leading the market again with its Brand Guarantee
Tesco had been left in the wake of its rivals’ price guarantees for too long. Now the grocer is out in front again with its Brand Guarantee.
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Analysis
How can retailers inspire customer loyalty and drive repeat visits?
Sometimes a simple act of generosity can be sufficient to make customers choose one particular shop ahead of its competitors.
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Analysis
Tesco overhauls price match scheme as Lewis 'pulls trigger' on price
Tesco is revamping its Price Promise scheme and will roll out the changes to stores across the UK from today, Retail Week can reveal.
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Analysis
Morrisons scraps price-match scheme in favour of 'simpler' loyalty card
Morrisons has abandoned its Match & More price-match scheme and is poised to introduce a “simpler” loyalty card system in its place.
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Analysis
Smart home personalisation will offer retailers ‘Tesco Clubcard on speed’
The personalisation opportunities offered by the smart home could open up a world of possibilities to retailers, argues Deutsche Telekom.
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Video
Shortcuts: Why retailers are personalising customer loyalty schemes
Boots and Waitrose are exploring personalised loyalty schemes. In 60 seconds James Wilmore explains the reasons behind the initiatives.
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Video
The Retail Week: Grand Central, Tesco 24-hour move and Boots personalisation
Catch up on this week’s big retail stories with analysis from news editor James Wilmore and grocery and property reporter Luke Tugby.
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Analysis
Boots tests personalised discount scheme for popular brands
Boots is piloting a personalised discount scheme in around 100 stores that will allow customers to choose brands to receive a discount on.
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News
Angus Thirlwell on consumer loyalty and having a taste for success
The founder of Hotel Chocolat discusses the importance of his constant desire to go the extra mile for the chocolatier’s loyal customers.
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News
Morrisons likely to jettison Match & More loyalty scheme
Morrisons chief executive David Potts has strongly hinted that the grocer’s Match & More loyalty scheme will be dropped.
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News
Superdrug to move loyalty scheme on to mobile with app launch
Superdrug is to move its loyalty scheme on to mobile as it seeks to target customers with promotions when they walk into stores.
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News
Waitrose expands Pick Your Own Offers after signing up 700,000 members
Waitrose has signed up 700,000 customers to its Pick Your Own Offers loyalty scheme and rolled it out to 250 more products.