All Loyalty schemes articles – Page 17
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AnalysisPersonalisation: The secrets of the customer shopping journey revealed
The personalisation of the high-street shopping experience is vital to ensure the future growth of bricks-and-mortar stores.
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NewsBreakfast briefing: Retail news on John Lewis, Sports Direct and more
Retail round-up: John Lewis to inject £9m to expand its beauty halls and Sports Direct under pressure over workplace practices review.
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AnalysisAnalysis: Five things retailers can learn from Pimlico Plumbers
Pimlico Plumbers grew from small local firm to the UK’s most recognisable plumbing brand. Here are five things retail can learn from it:
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OpinionRetail surgery: How retailers can use personalisation to drive loyalty
How can retailers use personalisation to drive loyalty?
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AnalysisAnalysis: The loyalty lessons retailers can learn from other sectors
Beyond retail, loyalty schemes offer much more than discounts, something the high street must adopt if it wants shoppers to feel truly valued.
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NewsHomebase to cut ties with Nectar loyalty scheme to focus on price cuts
Homebase’s new owner Wesfarmers will end the retailer’s partnership with rewards programme Nectar to focus on “everyday low prices”.
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OpinionOpinion: Mobile potential and the rise of the cashless shopper
As shoppers increasingly move to contactless payments, retailers must ensure their mobile offers are appealing to their most devoted customers.
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NewsTesco scraps double Clubcard points to target everyday low prices
Tesco has scrapped its Clubcard Boost scheme to offer “better value all year round” and prices to rival the discounters.
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NewsBreakfast briefing: Retail news on BHS, Tesco and Forever 21
Retail round-up on April 25, 2016: BHS's administrator reportedly receives "interest" from potential buyers and Tesco ends special Clubcard Boost scheme.
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AnalysisAnalysis: Will chief customer officer role prove to be a flash in the pan?
House of Fraser’s Andy Harding is leaving after just a year as CCO – prompting discussion about the future of this increasingly prominent role.
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VideoWatch: Tesco's PayQwiq mobile payment app put through its paces
As Tesco rolls out its payment app to 500 stores in a bid to rival Apple and Android pay, we take a look at how the system shapes up.
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OpinionOpinion: Shifting demographics and the end of lifetime retail loyalty
In the run-up to the future of retail and consumer conference R:evolution, business accelerator TrueStart explores hot topics retailers face.
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VideoMoney Saving Expert’s Martin Lewis on the rise of the aggressive, educated and empowered consumer
Martin Lewis from Money Saving Expert discusses the changing power dynamics in retail as big business grapples with the rise of the new consumer.
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AnalysisAnalysis: Are retailers unlocking millennials’ true potential?
Millennials make up 280 million of the world’s population and are predicted to have a global spending power of £8.9bn by 2020.
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VideoRetail Week Live: Jigsaw CEO on loyalty and steering clear of discounting
Peter Ruis, chief exec of Jigsaw pays a visit to the Retail Week Live Studio to discuss loyalty in the age of the discounters.
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OpinionOpinion: The grocers' 'special' offers seem anything but to me
The grocery sector is overdue for a radical rethink in terms of how it handles product promotions and incentivises customer loyalty.
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NewsIkea uses interactive video to boost loyalty scheme engagement
Ikea has created a personalised video for its loyalty card holders in the UK which it plans to roll out globally to boost brand engagement.
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AnalysisStart-up of the week: Mobile loyalty and rewards app Karrot
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Karrot is in the spotlight.
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AnalysisConsumer 2016: Winning the loyalty of today's multichannel shoppers
In the age of the promiscuous shopper, retailers are increasingly offering personalised deals and experiences to build customer loyalty.
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NewsHarvey Nichols full-year profits fall 30% after ‘challenging’ conditions
Harvey Nichols has revealed a 30% drop in full-year operating profits and flat sales as it invests in its store and technology offer.