All Klarna articles
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AnalysisPartnership update: Morrisons and Instacart enter UK-first partnership, Screwfix and Google on AI training, and more
Welcome to the Solutions Spotlight partnership update: Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail.
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AnalysisPartnership update: B&Q, John Lewis, and Tesco join retail media pilot, M&S invests in staff safety, and more
Welcome to the Solutions Spotlight partnership update: Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail.
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DataRanking: John Lewis overtakes M&S in customer satisfaction poll
John Lewis has overtaken Marks & Spencer in the latest UK Customer Satisfaction Index (UKCSI), despite M&S impressively maintaining its performance in the face of a cyber attack that shut down online sales
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DataUK festive spending on buy now, pay later hit a record this year
One of the key figures coming out of the record UK online Christmas spending released earlier this week by Adobe Analytics was that 13.9% or £3.6bn of payments came through buy now, pay later providers
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AnalysisAfter a slow start to the golden quarter, here’s how Black Friday sales are looking
While Black Friday spend has been slightly subdued in the past couple of years due to low consumer confidence, a cost of living crisis, and the event typically falling before payday, this year is looking like a different story
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NewsJust Eat to delist from London Stock Exchange
Delivery giant Just Eat has made the decision to quit the London Stock Exchange in order to save costs, in the latest blow for the City.
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NewsJohn Lewis strengthens Black Friday offering with big beauty deals
John Lewis has added hundreds of beauty offers to its Black Friday event, including brands like Charlotte Tilbury and Mac as it expects more customers than ever to shop during the promotional period.
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NewsJohn Lewis adds buy now, pay later option with Klarna
Department store group John Lewis is to offer online customers a buy now, pay later payment option after teaming up with financial services provider Klarna.
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Innovation of the WeekKlarna enhances AI offering with virtual customer assistant
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Retail Navigator AnalysisThe Fragrance Shop (Overview)
The Fragrance Shop (TFS) is the UK’s largest independent fragrance retailer. Established in 1994, it now has upwards of 200 stores across the region as well as its transactional website, and a well-established loyalty offer – ‘MyTFS’ – which has over one million members.
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NewsKlarna closes in on lead bank partnership ahead of listing in the US
Buy now, pay later provider Klarna is edging closer to appointing a lead bank ahead of its anticipated IPO in the US.
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Retail Navigator AnalysisReserved (Overview)
Reserved has moved into expansionist mode in the UK from 2023, upping its store numbers in and around the capital. It is now eyeing smaller cities in the region as it attempts to move its UK subsidiary into a position of profitability.
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AnalysisWhy Frasers believes now is the right time to push its Plus loyalty app
As Frasers Group strikes a new partnership with Hornby Hobbies to push its credit and loyalty platform, Frasers Plus, Retail Week takes a closer look at the buy now pay later platform and its first-ever partnership with THG earlier this year.
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NewsExclusive: Sainsbury’s to offer Klarna on general merchandise and clothing
Supermarket giant Sainsbury’s has become the latest retailer to offer buy now, pay later across its general merchandise and clothing brands through a new partnership with Klarna, Retail Week can reveal.
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NewsKlarna hails US expansion as revenues rise
Klarna has reported an increase in revenues and profits as its US expansion continues to supercharge growth for the payments provider.
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NewsExclusive: Boots rolls out Klarna payments on app and website
Health and beauty giant Boots has rolled out the use of Klarna payments from today, Retail Week can reveal.
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AnalysisIs buy now, pay later worth the risk to retailers?
As fashion giant Asos recently introduced restrictions on its buy now, pay later services in a bid to improve profitability, Retail Week explores if retailers are moving away from or leaning into pay later credit services, and what this means ahead of the festive season.
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NewsKlarna launches new AI-powered in-app products
Buy Now Pay Later firm Klarna has introduced 13 new AI-powered products as part of its “spotlight fall” launch.
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NewsAsos restricts buy now, pay later services in latest profit push
Fashion giant Asos has introduced restrictions on its buy now, pay later services for shoppers as part of its latest bid to improve profitability, Retail Week has learned.
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NewsH&M becomes latest retailer to charge for online returns
Fashion giant H&M has become the latest retailer to introduce a fee for customers returning parcels ordered online.