All articles by Joanne Ellul – Page 8
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News
Apple iPad sells faster than iPhone
Apple has sold one million iPads since its launch on April 3, selling faster than the iPhone.
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News
The Original Factory Shop outlines expansion after reporting 35% sales increase
The Original Factory Shop is to step up expansion after recording a 35% increase in sales to £132m for the year to March 28.
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News
Argos to launch interactive TV buyers guide
Argos is to launch an interactive TV buyers’ guide on the web to take advantage of the expected increase in TV sales in the build-up to the World Cup.
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News
Retailers urged to shape Scottish cigarette display regulations
Retailers have the opportunity to shape Scotland’s cigarette display ban regulations following the publication of draft rules.
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Analysis
A cycle of recycling
Retailers are taking a two-pronged strategy of reducing their own waste while encouraging their customers to recycle more too
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News
Dobbies reports record sales at £104m
Tesco-owned garden centre retailer Dobbies recorded a 6.2% increase in like-for-like sales in the year to February.
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News
TalkTalk opens first retail outlet
TalkTalk has opened its first retail outlet, a customer experience centre, in Broadwick Street in Soho, London today.
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Analysis
Minimum wage
Why did the rise in minimum wage last week anger the BRC and so many retailers, and is there anything that could soften the blow of future increases?
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Analysis
Customer Service: Right first time
Giving your store and call centre staff the responsibility and means to solve customer problems can not only turn a negative into a positive but also pay off for the wider business
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News
Molton Brown replaces ecommerce platform
Molton Brown is to replace its website platform with a system from ATG as a step towards its international e-commerce expansion.
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News
Grow-your-own trend lifts gardening sector
The rising trend in growing your own produce, which heightened during the recession, has allowed gardening retailers to outperform the rest of the retail market.
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Analysis
Work Experience
Work experience placements offer retailers a way of drawing in new talent and promote careers in the industry
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News
Cash Generator draws up plan for expansion
Second-hand retailer and pawnbroker Cash Generator is gearing up for expansion beyond the UK mainland after like-for-like sales soared 16.4% in the year to January 31.
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News
QD brings in SAP business system to up efficiency
QD Stores Group is implementing a new IT system that will help it stay ahead of rising competition in the value sector as it grows its portfolio.
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News
Barclaycard Freedom reward scheme launches
Barclaycard’s reward scheme, Barclaycard Freedom, has launched this morning with cardholders able to earn reward money when using their credit card to buy goods and services in participating outlets.
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News
Central London retail sales up 9.9% in February
Central London retail sales in February were 9.9% higher on a like-for-like basis than a year ago according to British Retail Consortium figures, suggesting that low January sales were a blip caused by the snowy weather.
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News
SuperGroup to expand and launch marketing campaign after IPO
SuperGroup will use the £125m the expected float will raise to open 20 stores and launch a marketing campaign, founder Julian Dunkerton said.
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News
Retailer screening leads to decrease in card-not-present fraud
Phone, internet and mail order fraud has fallen by 19% to £266.4m from 2008 to 2009, according to new figures from the UK Cards Association.
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News
Republic ups online query response rates
Republic’s integration of new online customer service technology has led to 90% of enquiries on Republic.co.uk being dealt with by its automated help section, allowing swifter response rates.
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News
RWC2010: Halfords restructures staffing teams
Halfords has restructured its staffing teams to improve leadership in stores.