All articles by Joanne Ellul – Page 4
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NewsO2 ramps up specialist advisors as part of restructure
Mobile phones retailer O2 is ramping up the number of technology customer service advisors in stores as part of a restructure that will see the merging of its consumer sales and customer service teams.
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Opinion
O2 reduces PoS waste and cuts costs with new merchandise display system
O2 has reduced PoS waste by 20%, saved £500,000 in printing costs and around 17,000KG of CO2 by reducing deliveries of materials to stores after implementing a merchandise display system across its estate.
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Opinion
Matchesfashion.com vs Liberty.co.uk
Richard Anderson Vice-president of Client Services, International, Bazaarvoice
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News
Browns of York improves operations through new EPoS and back office system
Browns of York has improved store operations through implementing a new EPoS and back office system.
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NewsHalfords mobile site goes transactional
Halfords has enhanced its mobile site by making it transactional to give customers a better multichannel experience.
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NewsPhones 4U to double shop-in-shops in Dixons next year
Phones 4U will double its shop-in-shops in Dixons next year.
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AnalysisIt’s only temporary
Getting the best out of Christmas temps is a bigger job than ever before, finds Joanne Ellul
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News
Everything Everywhere trials format
Everything Everywhere, the mobile phone company formed by the merger of T-Mobile and Orange, has launched a new trial format in six existing stores.
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News
New Look installs digital signage in Dublin flagship
New Look has implemented digital signage in its flagship in Dublin that opened last month to show customers the entire product offering in the store.
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News
B&Q expands data management to support website launch
B&Q will expand the use of its data management system by launching a website that will use it to represent the 12,500 product lines of its Tradepoint brand next year.
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Opinion
Bol.com implements data management system to manage expansion in product lines
Entertainment retailer Bol.com is using a data management platform to manage product information.
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News
Elvery Sports installs system and gets direct support from IT provider to manage business
Irish sports retailer Elverys Sports has implemented an ERP system and gets direct helpdesk support and database management from an IT provider to manage its supply chain and business operations.
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Opinion
East deploys store management system to cut costs
Fashion retailer East will save £11,000 in print and postage costs through the store management system it has implemented.
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Opinion
Boots and Tesco Bank invest in high-speed network to manage communications
Tesco Bank and Boots UK have partnered with Cable & Wireless Worldwide to supply data and telephone services to improve customer service and business operations.
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Opinion
The Hut Group tweaks website to increase sales
The Hut Group has increased conversion rates on its website by 63% as a result of introducing a system to test its site content.
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Opinion
House of Fraser joins Barclaycard reward scheme
House of Fraser is the latest retailer to join the Barclaycard’s reward scheme, Barclaycard Freedom, in time for Christmas.
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Opinion
Demand for IT staff soars 46% in six months
Demand for IT professionals within the retail sector has leapt 46% over the last six months, according to IT recruitment agency ReThink Recruitment based on the business interest they have received.
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Opinion
Douglas Gmbh pilots digital signage in Mainz
Perfumery retailer Douglas GmbH has installed digital signage in a store in Mainz to improve the customer shopping experience.