All articles by Joanne Ellul – Page 5
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News
Carphone Warehouse promotes smartphones through Christmas ad campaign
Carphone Warehouse is focusing on promoting smartphones in the launch of its Christmas ad campaign.
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Opinion
Staples automates auditing system to fight shrinkage
Staples has improved the accuracy and speed of audits through automating this system to fight shrinkage and improve corporate compliance.
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Opinion
Pets at Home achieves success with click and collect
Pets at Home has achieved double the orders it anticipated through its click and collect service.
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Opinion
Carrefour Belgium to expand self-scanning in stores
Carrefour Belgium is to roll-out hand-held scanning devices to stores for customers to use to speed up and improve their shopping experience.
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Opinion
Jacques Vert to overhaul IT systems
Womenswear retail group Jacques Vert is to undergo a major overhaul of its IT systems, to support multi-channel growth.
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Opinion
John Lewis Partnership to deliver more targeted campaigns with new system
John Lewis and Waitrose will implement a new system to deliver more targeted and personalised marketing campaigns to their customers.
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Opinion
John Lewis to relaunch website
John Lewis is to use a single commerce platform to power a new website and manage customer interaction across all channels to drive sales and customer loyalty.
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Opinion
Tommy Hilfiger automates invoicing to improve trading efficiency
Tommy Hilfiger plans to reduce cost and error in processing invoices and speed up payments through automating its invoice system.
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Opinion
O2 Ireland wins award for digital in-store signage
O2 Ireland has won an award for its digital in-store signage that gives the mobile phone retailer greater control over customers’ in-store experience.
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News
Debenhams launches interactive TV channel
Debenhams has launched an interactive TV channel today (Monday) to attract new customers by offering fashion and beauty advice, alongside the opportunity to buy.
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Opinion
Sale frenzy crashes Topshop and Topman sites
The weight of visitors visiting the Topshop and Topman sites after the launch of the retailer’s mid-season sale crashed them yesterday, leaving consumers frustrated.
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Opinion
Game drives footfall through Xbox location-based app
Game is driving footfall through a mobile phone app, based on a Xbox game, that involves checking in at locations close to stores to win points that customers can redeem when they buy the game.
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News
Phones 4U rolls-out store systems to Dixons shop-in-shops
Phones 4U is to implement its store systems in its Dixons shop-in-shops to consolidate its multichannel business onto one IT platform to drive store revenue.
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News
Apple rakes in $20bn in revenue in record quarterly results
Apple has posted a record quarterly revenue of $20.34bn (£12.85bn), compared to $12.21bn (£7.71bn) a year ago, after selling more iPads, iPhones, and Macs than ever.
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Opinion
Matalan upgrades warehouse system in e-commerce drive
Matalan is pushing its expansion into e-commerce by upgrading its warehouse management system.
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News
Three to use in-store augmented reality app to improve brand image
Store staff for mobile phone retailer Three are to use an augmented reality app in stores to improve customers’ perception of its network coverage.
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News
Dual-branded phone stores may lead to closures
Everything Everywhere, the mobile phone retailer created by the merger of T-Mobile and Orange, will trial dual-branded stores next month in a move that could result in store closures.
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News
Best Buy Europe implements customer feedback system in Phone House stores
Best Buy Europe has extended its use of a customer feedback system to its 1,600 Phone House stores, after seeing the benefits in its Carphone Warehouse business in the UK.