PROMOTIONAL RESEARCH

1,000 consumers on what turns them on (and off) your brand

What makes consumers fall in, and out of, love with brands? And which retailers garner the most adoration from shoppers?

The CX Factor report cover

Find out in Retail Week’s latest free report, The CX Factor: 1,000 consumers on what turns them on (and off) your brand.

Download The CX Factor today to discover:

  • What makes consumers fall in love with brands and what turns them off altogether
  • How retailers are investing in CX today and where they need to place their bets for tomorrow
  • Which retailers are leading the pack when it comes to value for money, stores, website UX and delivery and why