Currys people chief: ‘Closing our HQ makes us fit for the era of omnichannel colleagues’

Paula Coughlan Currys

After unveiling plans to swap its West London HQ for flexible office space, Currys chief people, communications and sustainability officer Paula Coughlan explains the thinking behind the move and how it sets the electricals giant up for a post-pandemic future.

There’s been a lot of debate about which of the changes brought about by the pandemic will endure. At Currys, one of the most powerful changes to emerge has been the arrival of hybrid working, which we believe is here to stay. For us, hybrid simply means working in-person, online and a blend of both. Put simply, it’s the colleague version of ‘omnichannel’.

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