All Consumer insight articles – Page 39
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Retail VoiceTap into a powerful ageing population
Brands and retailers focusing on millennials should remember the over 65s will be the fastest growing consumer group this century, says Sun Branding Solutions.
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AnalysisCES 2017: Five tech trends for retailers to watch
The Consumer Electronics Show sets the agenda for the coming year. Here are some of the products and trends retailers should look out for.
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AnalysisResearch reveals Amazon's Christmas dominance
Latest research shows extent Amazon is disrupting the retail landscape this golden quarter and how competitors can react to the challenge.
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Analysis
Next-day delivery demand high in younger shoppers
New research has revealed shoppers in younger age brackets have higher expectations when it comes to next-day deliveries in the run-up to Christmas.
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AnalysisResearch gets inside mind of the UK shopper
A perception of value and knowledge of previous promotions is enticing consumers back to retailers as they shop around for Christmas bargains, new research has found.
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AnalysisNew research shows value of consumer loyalty in 2017
A new shopper study has revealed 92% of the UK is registered with a loyalty scheme, but 20% of shoppers have failed to redeem any points.
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AnalysisThe impact of Black Friday on Christmas spend
Black Friday is the busiest shopping day of the year, but what impact does the discounting extravaganza have on Christmas spend?
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OpinionOpinion: Emotion tracking – insight into customers or a bit creepy?
Ask any retail exec what is the most important part of their business and you will likely be told the customer.
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Retail Voice
Optimising payment strategies to boost cross-border sales
Understanding local payment landscapes when entering any market is vital. Adyen explores these in China, Brazil, Mexico and Southeast Asia.
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NewsWebinar: Topman, Alliance Healthcare and Carpetright's smarter customer journeys
Hear from an impressive retail panel on how to profit from savvy customer insight by registering for our free webinar on September 22.
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DataData: Which in-store technologies do shoppers rate as cool or creepy?
How do shoppers respond to the new technologies that are being increasingly used by retailers in-store? Do they rate them as cool or creepy?
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NewsWebinar: Striking up an emotional connection with your consumer is crucial
Studies have shown that positive emotions towards a retail brand have a far greater influence on consumer loyalty than trust.
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OpinionOpinion: Why retail can do even better with women on top
Things have moved on quite a bit for women since Emily Davison threw herself under the King’s horse at the Derby in 1913.
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NewsSainsbury's poaches News UK's Andrew Day for new chief data officer role
Sainsbury’s has poached News UK’s Andrew Day to become its first chief data officer as the retailer drives its focus on customer insights.
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AnalysisInfographic: Mobile apps for the modern consumer
How are shoppers interacting with retailer apps on their smartphones and tablets? Find out in this new infographic.
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OpinionRetail surgery: How can retailers make the most of Wi-Fi analytics?
How can retailers make the most of Wi-Fi analytics?


















