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Tech meltdowns: what can retailers learn from Sainsbury’s, Tesco and Greggs’ woes?
After Greggs became the fourth major business in the UK to face disruptions due to IT issues in less than a week, what can retailers do differently to avoid such issues in the future?
Sainsbury’s boss apologises after deliveries cancelled over tech issues
Sainsbury’s boss Simon Roberts has been forced to apologise to customers after the supermarket giant had to cancel thousands of online deliveries due to technical issues.