Deep dive: Can M&S become the nation’s favourite shop again?

Marks & Spencer is often referred to as the nation’s favourite retailer.
But the retailer has gone from turnaround plan to turnaround plan since the turn of the millennium, and time is starting to run out.
As Britain’s favourite retailer loses relevance to today’s shoppers, Retail Week asks: can M&S be saved?
ACCESS NOWMore on Marks & Spencer
Ocado sales climb as customers add M&S lines to baskets
Online grocer Ocado has reported a surge in quarterly sales, helped by demand for food from joint venture partner Marks & Spencer.
‘New partnerships such as Next and Reiss are shaping retail’s future’
Agility and partnerships go hand in hand with brand relevance and evolution. So do innovation and investment.