Kingfisher is the largest home and DIY retail company in the UK. Its brands include B&Q and Screwfix, as well as French retailers Castorama and Brico Depot. It has over 1,300 stores across 10 countries in Europe. The company was founded in 1982 as Pasternoster Stores, and bought out British variety retailer Woolworths, which already owned B&Q. It was renamed Kingfisher in 1989. In 1999, Kingfisher attempted to takeover Asda, but was beaten by US grocery retailer Walmart. Woolworths was separated from the group in 2001 and subsequently closed in 2008. From early 2016, the group has been undergoing a five-year transformation strategy under the One Kingfisher banner, designed to leverage its scale. This is focused on creating a unified and unique offer across the whole business, driving digital capability and optimising operational efficiency. However, with profits continuing to slide, the appointment of new chief executive Thierry Garnier has meant this plan may fall by the wayside, with rumours that the company may be split up.
Leaders from Seasalt, Hotel Chocolat and more have revealed how, and where, they will be investing in customer experience to future proof their businesses for 2021 in Retail Week’s latest report
Kingfisher has shifted strategy to prioritise in-store picking and new store types as it seeks to accelerate the integration of on- and offline.
B&Q owner Kingfisher has seen ecommerce sales soar in the first half of the year and pre-tax profits climb in what chief executive Thierry Garnier hailed as a “resilient” set of results.
Asda is to test a new convenience store format and launch B&Q shop-in-shops inside four of its largest superstores.
B&Q has launched its latest campaign “Build a Life”, which marks a new creative direction for the retailer.
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