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Wickes retail arm returns to growth as it outperforms market
Home and DIY retailer Wickes has seen its retail arm return to growth as the group outperforms the rest of the market.
Is retail redefining customer service this Christmas?
Retail employment has been shrinking for years, but the picture this Christmas looks different. As UK retailers head into the golden quarter, the story isn’t about fewer staff, it’s about how to keep your customer service at 100% regardless of headcount











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