All AO (Appliances Online) articles – Page 2
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NewsAO director says negative reviews drive better ‘everyday business decisions’
AO’s director of consumer and brand Vicky Monk said negative reviews drive the company to “be better” and make “everyday business decisions” as it reached 500,000 reviews on Trustpilot.
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NewsAO saves 70 jobs through buying mobile phone retailer
Online electricals retailer AO has acquired some assets of the mobile phone retailer A1 Comms, saving 73 jobs in the process.
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NewsAO upgrades profit guidance as it continues to deliver ‘profit and cash generation’
Electricals specialist AO has upgraded its full-year profit guidance after focusing on delivering “profit and cash generation”.
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AnalysisWhat Currys and AO results tell us about electricals sector
Two of the UK’s biggest electricals retailers announced their full-year results this week, which revealed a mixed picture for both groups.
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NewsAO boss has ‘no plans’ to return to physical retail
AO founder and chief executive John Roberts has said the group has “no plans” to return to bricks-and-mortar retail after closing its shop-in-shops with Tesco last year.
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NewsAO swings back into black as profit focus pays off
Electricals specialist AO World has returned to profit after a year of business simplification and refocus.
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AnalysisStrategy spotlight: How AO is pivoting to profitable growth as Frasers Group snaps up stake
As Frasers Group snaps up a 19% stake in AO, the two retailers are “looking forward to realising the significant potential” of working more closely in partnership.
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AnalysisWhat does Frasers stand to gain from taking a £75m stake in AO World?
Mike Ashley’s sprawling retail empire is known to lead with an aggressive acquisition strategy, but news of Frasers Group buying an 18.9% stake in ecommerce electrical retailer AO.com came as a surprise to many.
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NewsFrasers Group snaps up £75m stake in AO World
Frasers Group has bought a 19% stake in online electricals retailer AO World.
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NewsAO to recruit 250 customer service staff after raising salaries by 20%
AO is looking to recruit more than 250 people to its customer service team after raising the pay of contact centre agents by over 20% in the past 12 months.
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NewsAO becomes first UK online retailer to stock ‘as new’ refurbished mobile phones
AO has become the UK’s first online retailer to offer “as new” mobile phones through its Mobile Phones Direct brand.
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NewsAO raises profit guidance again as it recovers from struggling market
AO has issued a trading update that shows increased profit guidance ahead of the release of its full-year results in July.
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NewsAO rebound due to ‘emphasis on profitability and generating cash’
AO.com has credited its recent successes to changing its strategy to focus on profitability as well as maintaining a quality service that meets customers’ needs.
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NewsAO increases profit guidance for second time this year
AO.com has increased its profit guidance for the year to March 2023 hailing higher retail gross margins.
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NewsExclusive: Two new players to enter top 30 biggest retailers by 2026
A ranking of the biggest retailers in the UK and a five-year forecast of the top 30 has revealed two new retailers will be joining the list.
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DataRanking: Who will be the biggest retailers in the UK in 2026?
Offering a glimpse of what lies ahead, Retail Week analysts reveal which retailers will sit at the top of the food chain in 2026, which will be overtaken by their closest rivals and which will lose their spot in the ranking altogether
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AnalysisAnalysis: How consumers shopped the electricals sector this Christmas
Once a stalwart of Christmas and Boxing Day Sales shopping, the pressure from the cost-of-living crisis meant electricals presented a mixed bag for retailers over this festive season.
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NewsAO.com and Marks Electrical improve golden-quarter profit expectations
AO.com and Marks Electrical have both revealed rising profitability following golden-quarter trading.
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Opinion‘Buckle up – as John Lewis and co have warned, it’ll be a bumpy ride this Christmas’
November 25 – a date that, this year, is more significant in the retail calendar than ever
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NewsAO hails ‘solid’ progress despite widening losses
AO has hailed “solid progress” in its plan to focus on profitability over growth, despite suffering widening half-year losses.