All AO (Appliances Online) articles
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NewsAO becomes first UK online retailer to stock ‘as new’ refurbished mobile phones
AO has become the UK’s first online retailer to offer “as new” mobile phones through its Mobile Phones Direct brand.
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News
AO raises profit guidance again as it recovers from struggling market
AO has issued a trading update that shows increased profit guidance ahead of the release of its full-year results in July.
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News
AO rebound due to ‘emphasis on profitability and generating cash’
AO.com has credited its recent successes to changing its strategy to focus on profitability as well as maintaining a quality service that meets customers’ needs.
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News
AO increases profit guidance for second time this year
AO.com has increased its profit guidance for the year to March 2023 hailing higher retail gross margins.
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News
Exclusive: Two new players to enter top 30 biggest retailers by 2026
A ranking of the biggest retailers in the UK and a five-year forecast of the top 30 has revealed two new retailers will be joining the list.
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Analysis
Ranking: Who will be the biggest retailers in the UK in 2026?
Offering a glimpse of what lies ahead, Retail Week analysts reveal which retailers will sit at the top of the food chain in 2026, which will be overtaken by their closest rivals and which will lose their spot in the ranking altogether
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Analysis
Analysis: How consumers shopped the electricals sector this Christmas
Once a stalwart of Christmas and Boxing Day Sales shopping, the pressure from the cost-of-living crisis meant electricals presented a mixed bag for retailers over this festive season.
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News
AO.com and Marks Electrical improve golden-quarter profit expectations
AO.com and Marks Electrical have both revealed rising profitability following golden-quarter trading.
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Opinion
‘Buckle up – as John Lewis and co have warned, it’ll be a bumpy ride this Christmas’
November 25 – a date that, this year, is more significant in the retail calendar than ever
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News
AO hails ‘solid’ progress despite widening losses
AO has hailed “solid progress” in its plan to focus on profitability over growth, despite suffering widening half-year losses.
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News
Exclusive: AO chief operating officer Danny Emmett exits
AO chief operating officer Danny Emmett has made a shock exit from the business, Retail Week can reveal.
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Analysis
Analysis: John Roberts on putting spark back into AO, price pledges and third-party deals
AO boss John Roberts tells Retail Week how he plans to turn the business around with a new streamlined, profit-centric strategy
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News
AO swings into the red as sales fall and it braces for further ‘volatility’
AO has reported a full-year loss in its delayed results as boss John Roberts says the etailer fights “through one of the most challenging operating environments we’ve weathered as a company”.
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Analysis
PM for a day: What M&S, Co-op and AO’s leaders would do in the top job
As Rishi Sunak and Liz Truss challenge each other for leadership of the Conservative Party and the country, all eyes are on them for solutions to pressing problems such as the cost-of-living crisis.
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News
AO pulls plug on Tesco shop-in-shop partnership
AO has ended its in-store tie-up with Tesco, closing its shop-in-shops after almost two years.
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News
AO launches £40m share placing after insurer cuts cover
Pureplay electricals giant AO is aiming to raise £40m through a share placing weeks after its credit insurance for suppliers was cut.
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News
AO shares plummet as insurer cuts cover
Questions have been raised over AO’s finances after its credit insurer reduced its cover.
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Deep dive
Winning the war for talent: How to attract and retain the workforce of the future
With staff shortages widespread across the sector, the Great Resignation far from over and the cost-of-living crisis only just beginning to play out, retail has reached an inflection point when it comes to its workforce.
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News
AO scraps German business following strategic review
Electrical goods etailer AO.com has taken the decision to close its German business after eight years of trading, following a strategic review into its performance.
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News
AO focuses on cash generation as sales fall
Electrical goods etailer AO.com has posted a fall in sales and said it would focus on cash generation in turbulent market conditions.
