Essential reading for any retailer aiming to stand out in a market defined by promiscuous shoppers.

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Why shaping industry-wide standards matters

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Find out how being part of future plans, standards and regulations for the retail value chain will enhance your business and the industry as a whole.

Retail Week Indicator 2019

Indicator 2019

Retail Week’s flagship research is back for a second year.

Indicator 2019 is an extensive audit of the digital capabilities of 176 leading UK retailers, measuring 30,000 data points across four categories – ecommerce, cross-channel, marketing, and logistics and customer service – to identify what makes a winner in today’s retail landscape.

Find out where you rank amongst the best of today’s UK retail.

Access Indicator today

Personalisation news

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M&S hires ex-Tesco Clubcard boss Andrew Mann


Marks & Spencer has drafted in the former boss of Tesco Clubcard, Andrew Mann, as its new head of insight and customer loyalty.

Personalisation news archive