All Technology articles – Page 17
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Retail Voice
The modern retail experience: why customer identity matters
Okta’s Ian Lowe explains why customer identity is crucial for improving user experience and conversion rates in the digital retail market
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Analysis
Three of retail leaders’ biggest headaches and how AI can address them
Here’s what retailers around the globe voted as their top concerns for 2023 and how they can use AI to tackle them
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Retail Voice
Winning share of wallet with Gen Z and millennial shoppers
With retailers keen to understand what makes younger consumers tick, and more importantly spend, American Express unveils research into this generation of shoppers, says Dan Edelman at American Express
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Data
Money talks: Data on what will get 2,000 consumers spending
One of the major areas of retail transformation over the past decade has occurred at the checkout – with consumers now using a raft of new payment types to make purchases online and in-store.
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News
Coronation expected to cost online retailers £128m
King Charles’ coronation is expected to cost online retailers £128m as people around the UK host parties or attend events.
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News
Apple’s dip in sales offset by demand for iPhone
Apple has posted a decline in sales in the second quarter, but demand for iPhones has held up overseas.
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Analysis
Strategy spotlight: Five ways Kingfisher is maximising growth with Screwfix
Barring the huge boost for the sector during the pandemic, DIY giant Kingfisher has been reliant on its Screwfix trade-counter format to drive sales and profit growth in recent years. Meanwhile, its larger businesses, including B&Q in the UK and Brico Dépôt and Castorama in France, have struggled in a difficult trading environment
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News
Holland & Barrett acquires fit-tech start-up Avie as it looks to go beyond retail
Holland & Barrett has acquired fit-tech start-up Avie as it looks to “extend its reach beyond retail through the creation of personalised wellness solutions”.
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News
Zalando credits boost in revenue and ‘improved profitability’ to online shopping club
Zalando has credited a rise in revenue and “improved profitability” in its first quarter to increased demand for its online shopping club Lounge by Zalando.
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Interview
Q&A: Alibaba’s Roland Palmer on Brexit and what UK retail can learn from China
Alibaba’s UK general manager Roland Palmer speaks to Retail Week about how the marketplace giant is making a name for itself in the country despite challenges from Brexit, and where UK businesses can follow China’s example
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Opinion
‘AI scare stories abound but retailers need to get in on the act now’
The rise of AI has been one of the biggest stories of the year so far, prompting excitement about its potential and fears about possible malign effects in equal measure.
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Innovation of the Week
Innovation of the Week: Zalando pilots virtual fitting room in 25 countries
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
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News
Deliveroo and Asda to open rapid-delivery store in London
Deliveroo is extending its relationship with Asda by opening a new rapid-delivery site in Tottenham Hale, north London.
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News
Amazon beats expectations with latest results
Amazon did better than expected in its first quarter when sales and income climbed despite flat ecommerce sales.
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News
eBay launches sustainable homewares hub
eBay has launched the Better Than New Homeware Hub to encourage shoppers to consider more sustainable options for their home.
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News
Striking Amazon workers launch bid for union recognition
Striking workers at the Amazon fulfilment centre in Coventry are making a bid for union recognition after reaching nearly 700 members.
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News
AO becomes first UK online retailer to stock ‘as new’ refurbished mobile phones
AO has become the UK’s first online retailer to offer “as new” mobile phones through its Mobile Phones Direct brand.
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Innovation of the Week
Innovation of the Week: Nike launches first digital collection on Swoosh platform
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
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News
Amazon launches new scheme to help track counterfeit goods
Amazon has launched a new initiative aimed at helping retail stores identify and track marketplace counterfeits.
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Retail Voice
How to deliver a seamless customer experience
Achieving excellence in customer experience takes dedication, consistency and constant evolution. Informatica investigates how all this can be delivered