All Technology articles – Page 21
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Opinion‘Retailers who miss the shift in customer interactions are likely to face an existential risk’
Shoppers are taking inspiration and guidance from a much wider range of sources than their preferred retailer, observes Accenture Song’s Sarah Lambert. That means retailers need to reach customers in new ways across new formats
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AnalysisAI adoption: What are the barriers to entry and how can retailers overcome them?
AI is not a new phenomenon, yet retailers are at different stages of implementation with some having leveraged AI long ago in the supply chain, whereas others are still finding their feet with the tech
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NewsAmazon research reveals independent sellers are using data and AI to boost Black Friday sales
Amazon research has revealed that many independent sellers on the platform are looking to leverage data and AI tools to capture a larger portion of sales over the Black Friday and Christmas season.
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Analysis10 retailers nailing online UX – and what you can learn from them
This deep dive is the fourth in our ‘Consumer 2025 – from acquisition to advocacy’ series.
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Innovation of the WeekLevi’s has launched personalised shopping experience on Amazon’s Alexa
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsFour in 10 retail workers are worried about their safety during the festive season
Four in 10 retail employers are concerned about their safety ahead of the Christmas rush, according to a new report by YouGov and Motorola Solutions.
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Retail VoiceHow retailers can rebuild trust with data
Today’s consumers seek more than just a product – they want trust in return for loyalty. From production and labour standards to provenance and environmental impact, customers are making more complex purchasing decisions
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AnalysisThe Innovation Report: 50 global retailers powering tech transformation
Retail Week’s inaugural index of retailers and brands driving digital innovation is published today. The report is a celebration of inspiring businesses leveraging tech for growth.
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NewsGarmin has opened its first-ever UK store
Exclusive: Wearable tech brand Garmin has opened its first-ever store in the UK as part of its commitment to its “growing base” of active-lifestyle customers, Retail Week can reveal.
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Retail VoiceRetail offers and the importance of personalisation: four essential themes
No longer just a buzzword, personalisation offers real opportunity for growth, American Express’ Dan Edelman examines four ways retailers can use it to the greatest effect
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Retail VoiceFive ways retailers can succeed this holiday shopping season
With spending around Black Friday forecast to surpass last year’s levels, Shopify’s Deann Evans examines how retailers can capitalise on the potentially positive shopper sentiment this golden quarter
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NewsAsda is expected to make more job cuts following fresh round of redundancies
Asda is considering more job cuts after making nearly 500 staff redundant last week.
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Supplier InsightHow retailers are harnessing AI-powered personalisation
Personalisation has become far more than targeted emails and discounts, now utilising AI to enhance customer experiences and drive operational efficiencies. Here we explore the trends driving AI-powered personalisation in 2025
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Innovation of the WeekBenefit has launched its first virtual 3D shopping experience
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Opinion‘Retail needs to sit up and listen to every available different way of thinking’
It may feel as if the retail industry is embracing the challenge of change, but Julia Reynolds wonders whether too often it’s surveying the scene through the wrong end of the telescope
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AnalysisWhy Marks & Spencer is confident on growth despite £60m Budget ‘double whammy’
After smashing interim results expectations, Marks & Spencer chief executive Stuart Machin sees plenty of opportunity to keep up momentum across the board – despite unwelcome extra costs following the recent Budget.
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AnalysisHarvey Norman: The retailing thunder from down under hoping to replicate its success in the UK
Australian retailer Harvey Norman may have only landed in England in October, but it’s a brand known to millions down under.
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AnalysisWhere are retailers on their hyper-personalisation journeys?
All retailers are playing around with personalisation, but the rise of AI brings even more opportunities with the right strategy in place. We interview retailers including Osprey London, DFS and Dune to find out how they’re making progress
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DataData: 500 UK store staff on what it’s really like working retail’s frontline
Talking Shop is back for 2024 featuring fresh interviews with full-time and part-time store staff on the biggest challenges and opportunities facing them in their roles