All Personalisation & analytics articles
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AnalysisTech: What M&S, New Look and Morrisons are prioritising
Retailers are constantly looking for ways to grow, innovate, and thrive at a time when increasing competition, geopolitical tensions, and low consumer confidence have taken hold.
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NewsBoots to evolve Advantage Card scheme for better personalisation
Boots has further developed its Advantage Card loyalty scheme as customers demand more personalisation.
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AnalysisApp tour: How Asosâ revamped app is helping the fashion giant win back shoppers
Asos reported this morning its underlying profitability had jumped by 50% and that it was making âgood progressâ in its quest to win back customers
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NewsMango launches AI fashion assistant in latest personalisation push
Fashion retailer Mango has announced the launch of a new AI-powered fashion assistant, Mango Stylist.
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Retail VoiceAI adoption: Why retailers canât afford to delay it
From boosting supply chain efficiency to enhancing personalisation, OSF Digitalâs Oana Dereli explores the competitive advantages of AI adoption
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Retail VoiceHow to build a successful subscription service
Subscriptions are currently thriving in the UK as consumers increasingly use them to shop, stream and save. With the right payment partners, your business can tap into this trend, unlocking steady revenue streams and building stronger customer loyalty.
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OpinionâShiny object syndrome risks killing AIâs true valueâ
The retailers with AI strategies that are purpose-driven will stand out, says Dunnhumbyâs Sandra Stanley
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NewsTesco tries out âYour Clubcard Pricesâ personalised offers
Tesco is piloting a change to its Clubcard Prices loyalty scheme to offer customers bespoke discounts based on their shopping behaviour.
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Retail VoiceRetail offers and the importance of personalisation: four essential themes
No longer just a buzzword, personalisation offers real opportunity for growth, American Expressâ Dan Edelman examines four ways retailers can use it to the greatest effect
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AnalysisBlack Friday: How can retailers stand out to capture the wallets of cautious shoppers?
As Black Friday weekend nears, Retail Week takes a look at what retailers can do to stand out from a very busy crowd.
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Retail VoiceFive ways retailers can succeed this holiday shopping season
With spending around Black Friday forecast to surpass last yearâs levels, Shopifyâs Deann Evans examines how retailers can capitalise on the potentially positive shopper sentiment this golden quarter
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Supplier InsightHow retailers are harnessing AI-powered personalisation
Personalisation has become far more than targeted emails and discounts, now utilising AI to enhance customer experiences and drive operational efficiencies. Here we explore the trends driving AI-powered personalisation in 2025
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AnalysisWhere are retailers on their hyper-personalisation journeys?
All retailers are playing around with personalisation, but the rise of AI brings even more opportunities with the right strategy in place. We interview retailers including Osprey London, DFS and Dune to find out how theyâre making progress
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AnalysisThe themes that are shaping ecommerce as retail gears up for the golden quarter
Physical retail may be back with a bang, but online still remains a popular channel for customers shopping over Black Friday and Christmas.
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AnalysisData: Honest opinions from 1,000 shoppers on AI, data and marketing
Retail Weekâs latest report features exclusive research with 1,000 UK consumers on what they really want from retailers â and what will send them running
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Report StoreThe Fastest Way to Lose Consumers
Honest opinions from 1,000 consumers on AI, marketing and data
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Retail VoiceHow Gen Z is redefining experience in the digital age
Whatâs driving the youth demographic to connect with brands? UNiDAYSâ Derek Morrison has the answers
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Retail VoiceUnderstanding Gen Zâs back-to-campus spending priorities
From the tech-savvy to the trend-conscious, UNiDAYSâ Derek Morrison explains how brands can tap into studentsâ spending choices to maximise engagement during the crucial pre-semester event
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Retail VoiceHow to scale up marketing output with creative automation
With retail marketing becoming ever more complex, Relayter examines how to boost output without overloading your workforce
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AnalysisâReasons for retailer optimism, despite damp and gloomy Aprilâ
Despite a damp and gloomy April impacting customer spend, there are plenty of reasons for UK retailers to be quietly cheerful about the months ahead. Here are some of the ways retailers can capitalise on continuing consumer caution.