All Online retail & ecommerce articles – Page 59
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Retail VoiceHow to deliver a seamless customer experience
Achieving excellence in customer experience takes dedication, consistency and constant evolution. Informatica investigates how all this can be delivered
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NewsTikTok Shop partners with UK-based fulfilment provider
TikTok Shop has chosen a UK-based global fulfilment provider as its partner to help carry out large volumes of orders placed through the social media platform.
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NewsAmazon launches initiative for sellers to expand across Europe
Amazon has launched an initiative to help sellers extend their business to all its UK and European marketplaces.
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NewsTHG enjoys sales growth but misses downgraded earnings guidance
THG has reported an increase in revenue but missed its downgraded EBITDA expectations.
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NewsTHG shares surge off the back of private equity buyout approach
THG shares have surged after the retailer confirmed it received “a highly preliminary and non-binding indicative proposal” for a buyout from private equity firm Apollo Global Management.
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NewsExclusive: B&M pulls the plug on ecommerce home deliveries
B&M has abandoned online home delivery after a trial period had previously been available to customers on its website.
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NewsPrettyLittleThing boss Umar Kamani steps down after 12 years
PrettyLittleThing’s founder and chief executive Umar Kamani has announced he will step down from the fashion retailer after 12 years as he embarks on “new challenges and goals” and plans to “build new brands”.
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NewsWatch: Asda trials driverless deliveries in London
Asda has today launched what it says will be Britain’s biggest autonomous grocery home delivery trial.
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GalleryStore gallery: Inside PrettyLittleThing’s new ‘pink haven’ showroom
PrettyLittleThing has unveiled its new London-based showroom and office facility located in “the heart of Oxford Circus”.
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NewsKidly turns to the crowd to raise cash for own-label range
Kidly has launched a crowdfunding campaign to invest in its own-brand range.
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InterviewQ&A: Cotswold Company CEO Ralph Tucker on repair shops, store openings and the four-day week
Tucker took on his first CEO gig at premium home and furniture retailer Cotswold Company just four weeks before the pandemic hit and has steered it through several crises since
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NewsFreemans launches new value initiative as cost of living climbs
Online retailer Freemans has unveiled its new Everyday Value initiative in an attempt to “help families on a budget” amid the cost-of-living crisis.
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NewsMarks Electrical hails strong business model as revenues soar
Pureplay retailer Marks Electrical has reported record revenue growth in its latest financial year, which it attributed to a strong business model that enhanced margin.
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Opinion‘Retailers using personalisation for a quick buck will end up on wrong side of customers’
Retailers need to think about how personalisation strategies fit with building and retaining customer trust, historically the most important determinant of lifetime value, maintains OC&C’s Matt Coode
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DataUK retail sales given Mother’s Day boost
UK retail sales rose in March due to consumers shopping for Mother’s Day.
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NewsTHG strikes 10-year partnership with ecommerce retailer Maximo Group
THG has announced a 10-year strategic partnership with beauty ecommerce retailer Maximo Group, which owns sites such as allbeauty.com and fragrancedirect.co.uk.
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Opinion‘It's not a matter of when a cyberattack happens, but how much damage it causes’
Cybersecurity breaches can result in huge, sometimes irrecoverable, reputational damage. Without proper response and recovery plans, a company’s chance of survival is lower, warns AlixPartners’ Brian Kalms
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AnalysisStrategy spotlight: How Flying Tiger Copenhagen is succeeding despite cost-of-living crisis
Despite operating in an extremely discretionary market during an unprecedented cost-of-living crisis, specialist retailer Flying Tiger Copenhagen continues to succeed. What makes it stand out from the field, and what’s next for the Danish brand?
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NewsAmazon to close online shop Book Depository in latest bid to cut costs
Amazon is set to close its UK-based online store Book Depository at the end of April.
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Opinion‘As Shein ponders IPO, is the “next Shein” already coming up the inside track?’
A Shein IPO would be testament to a retailer built at warp speed to gargantuan scale, but in current conditions investors may question how strong its prospects are as established digital giants retrench and new competitors emerge.