All Online retail & ecommerce articles – Page 165
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OpinionOpinion: How to avoid 'volcanic' online reviews
Customer feedback is essential for retailers – but how can they ensure the loudest voices are not the only ones potential new customers hear?
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OpinionOpinion: Farfetch – the future of retail?
The extent of change in retail was thrown into stark relief again this week.
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NewsFarfetch unveils plans for IPO in New York
Farfetch, the luxury fashion specialist, is to float on the New York Stock Exchange.
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NewsAmazon eyes Homebase stores to bolster delivery business
Amazon is interested in snapping up Homebase stores to bulk up its delivery operations.
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AnalysisAnalysis: Is the end of the website nigh?
A website is now a retailer’s biggest – and most important – shop window, but new ways of online browsing call into question its very future.
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NewsHoF website shut down amid warehouse dispute
House of Fraser has shut down its website following a dispute with XPO, which operates its warehouse on its behalf.
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OpinionOpinion: How the pound store is moving online
Poundland’s original founder Steve Smith has since launched Poundshop.com and is convinced ecommerce is the future for value-hungry shoppers.
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NewsAmazon faces crackdown over ‘misleading’ delivery claims
Amazon is set to be told by the UK’s advertising regulator to stop claiming that it guarantees next-day deliveries through its Prime subscription service.
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NewsPhilip Hammond considering 'Amazon tax' for etailers
Chancellor Philip Hammond has said he is considering a tax on online retailers but steered clear of any pronouncement on business rates.
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OpinionOpinion: Don't blame Amazon for high street hardship
House of Fraser’s battle for survival has put the spotlight not just on its future but that of the wider high street.
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Retail VoiceCombat online generalists with services and specialism
In order to meet the increasing expectations of consumers, retailers must embrace the services revolution.
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AnalysisAnalysis: After the iPhone, what will be next $1trn idea?
The smartphone changed the way people live but might it be the beginning of the end for the once pioneering technology and, if so, what comes next?
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NewsM&S partners with True to ramp up tech focus
Marks & Spencer has partnered with retail and consumer tech investment firm True to enhance its digital innovation capabilities.
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NewsAmazon tax bill drops despite spike in profits
Amazon has declared its lowest UK tax bill for five years, despite almost doubling its profits.
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AnalysisAnalysis: How retailers can create a digital culture
In this exclusive extract from his new book, 100 Practical Ways to Improve Customer Experience, Martin Newman highlights how businesses can stay relevant in the new environment.
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OpinionOpinion: What the interest rate rise means for retailers
As was widely expected, the Bank of England’s Monetary Policy Committee finally decided to raise the interest rate by 0.25 basis points to 0.75% – the highest it’s been since 2009.
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AnalysisFour steps to solve the online profitability problem
Growing digital sales used to be all about land-grabbing. But as online matures, retailers need to ensure that growth is profitable.
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NewsDisney Stores launches online 'one-stop shop'
Disney is launching an ecommerce platform across five European markets as part of a drive to appeal to shoppers beyond its “traditional and expected” customer base.
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NewsAmazon posts record profit growth as sales soar
Amazon has reported a 12-fold increase in its second-quarter profits driven by demand for Amazon Web Services and increased online sales.
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OpinionOpinion: Why Amazon needs stores to win in European grocery
Following another jump in second-quarter results and its fourth Prime Day, Amazon continues to demonstrate its retail dominance and strength.