All articles by Megan Robinson – Page 3
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NewsLondon Designer Outlet’s new AI assistant drives double-digit surge in page views
London Designer Outlet, based in north London’s Wembley Park, has seen a double-digit rise in page views since launching its new AI assistant, Retail Week can reveal.
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NewsMajestic opens new store as part of a £4m investment
Majestic has begun its rollout of new stores as part of a £4m investment, with the first store opening in South West England.
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NewsTHG Ingenuity unveils AI stylist in partnership with Google Cloud
THG Ingenuity has unveiled its new AI stylist in collaboration with Google Cloud and Gemini’s Enterprise Agent Platform.
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NewsMorrisons rolls out AI smart trolleys in UK first
Morrisons has become the first UK retailer to deploy Instacart’s AI-powered smart trolleys in one of its stores.
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AnalysisTest Drive: Digital skincare from luxury beauty brand Katherine Daniels
Luxury British skincare brand Katherine Daniels has launched a proprietary digital skincare experience for users to understand their skin needs.
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InterviewQ&A: Kingfisher chief AI officer on being ahead of the curve with AI agents and agentic commerce
While many retailers are exploring how to deploy AI effectively for the customer and colleague experience, Kingfisher is one retailer that has been at the forefront of this mission for several years.
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Newsletter
Tech & Digital Briefing: Andy Burnham bets on AI; Beauty retailers continue to be at the fore of innovation; and more
It’s certainly been a busy week as we welcomed our seventh prime minister in 10 years. Andy Burnham has hit the ground running with an announcement of a £2 bus fare cap across England; he’s pledged to slash business rates by 20% for pubs, clubs, and live music venues, and ...
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NewsHolland & Barrett hires undercover detectives to combat shoplifting
High street health and wellness retailer Holland & Barrett has deployed undercover detectives in stores to fight against shoplifting and violence.
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NewsWaitrose explores newer store formats for better customer choice and flexibility
Supermarket chain Waitrose has said it is putting “choice at the heart” of expansion plans as it explores newer formats.
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NewsHarvey Nichols bidders told it needs £60m for transformation
Bidders for Harvey Nichols have been urged to invest up to £60m in the department store chain to deliver a successful turnaround.
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GalleryLuxury brand Coach opens playful store concept in Paris
Luxury bag and accessory brand Coach has opened a new “Coach Play” concept in Paris.
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NewsOnline Home Shop reports record sales as profits triple
UK-based retailer Online Home Shop has reported record sales as its profits also tripled.
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NewsAmazon’s ultra-fast delivery service now available in Manchester
Amazon’s ultra-fast 30-minute delivery service “Amazon Now” has launched in Manchester.
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NewsPresident Trump imposes fresh tariffs on dozens of countries
President Donald Trump is imposing a new round of tariffs on dozens of countries as it replaces a global duty that was set to expire.
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NewsCruise retail operator Harding+ appoints new chief executive
Harding+, a cruise-focused retail operator has appointed a new chief executive.
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NewsUK retail sales rise again in June thanks to hot weather, says ONS
Retail sales grew again in June as the warm weather and sales promotions were estimated to have helped volumes, according to the latest figures from the Office for National Statistics (ONS).
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InterviewQ&A: Rethink Productivity co-founder on smooth store operations and colleague efficiency
Rethink Productivity co-founder and head of insights Sue Hedaux talks about the biggest challenges for retailers, in-store tech being a help and a hindrance, and how retailers can set up shop for the future
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NewsConsumer confidence on the up thanks to football, heatwaves and a new PM
Consumer confidence was on the rise in July, delivering the largest monthly increase since November 2023.
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NewsSephora plans to roll out further boutique formats in the UK
Sephora is planning to roll out more of its new, smaller format boutique stores, with some already signed, Retail Week can reveal.
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AnalysisBodycare: The embattled retailer bouncing back with AI and social media at the forefront
The opening of a brand new Bodycare at The Moor, Sheffield, was highly anticipated, but nothing could prepare for the response on the day itself