All articles by Megan Robinson – Page 3
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NewsUK retailers losing over £2bn annually in unclaimed courier refunds
UK retailers are losing £2.1bn each year over unclaimed refunds for lost and damaged parcels, new data has revealed.
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NewsMonsoon Accessorize returns to profit despite ‘tough consumer climate’
Adena Brands, parent company of Monsoon Accessorize, reported a “significant improvement” in trading and a return to profit.
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NewsChancellor delays axing of de minimis rule
Chancellor Rachel Reeves is reportedly not scrapping the de minimis rule in this week’s Budget, but plans to in 2029.
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NewsWatchdog considering investigation into WHSmith profit overstatement
The UK accounting regulator is considering whether to launch a formal investigation into PwC’s auditing of WHSmith following a £30m profit overstatement in its North American division.
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NewsM&S seeking 500 locations for new food stores
Marks & Spencer has revealed a list of 500 locations it is seeking out for new and renewed stores as it plans to double the size of its food arm.
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NewsLush unveils first rewards programme in UK
Lush has launched its first rewards programme in the UK and other key markets following demand from customers.
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NewsConsumer confidence falls ahead of imminent Budget
Consumer confidence has dipped as shoppers await the imminent Budget on November 26.
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GalleryRituals opens largest UK store with new Mind Oasis concept
Rituals has opened the doors to its first Mind Oasis spa in the UK, debuting on Oxford Street. It also marks Rituals’ largest UK store, and its 131st in the country.
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NewsRituals MD keen to expand Mind Oasis concept across UK and Ireland
Rituals managing director of UK and Ireland Annemarie Forsyth told Retail Week she’d be keen to further expand the retailer’s Mind Oasis spa concept to other places in the UK and Ireland.
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AnalysisExplainer: What are the implications of WHSmith’s US accounting blunder?
WHSmith chief executive Carl Cowling has resigned after six years at the helm following an investigation into an accounting error at the flagship US business. Retail Week explores the significance of the latest developments
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NewsWHSmith boss resigns following accounting investigation
WHSmith group chief executive Carl Cowling has stepped down from his role after an accounting investigation.
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NewsRetailer payments back up and running after Cloudflare outage
Retailers affected by the Cloudflare outage are now reported to be back up and running following payment and checkout issues.
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NewsOcado shares tumble following Kroger fulfilment centre closures
Ocado shares dropped around 16% on Tuesday after US partner Kroger announced the closure of three warehouses.
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AnalysisBlack Friday: Are retailers prepared for potential cyber attacks?
It’s been a turbulent time for retail this year as cyber attacks have devastated the industry. Most notable – and most damaging – was the hack on Marks & Spencer in April.
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NewsAlibaba.com to launch new feature with agentic AI capabilities
Alibaba.com is soon launching a new feature that integrates agentic AI capabilities into the user journey.
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NewsBoots completes acquisition of diagnostics firm to expand private testing
Boots has completed the acquisition of an at-home healthcare and wellness test company as it looks to expand its private testing and diagnostics offer.
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InterviewRetail media: SMG MD on unlocking new opportunities for brands, retailers and customers
SMG group managing director John Mathieson speaks to Retail Week about the opportunities retail media unlocks, the sectors where it works best, and how technology and AI can further develop benefits in the future.
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NewsAmazon to run 12-day Black Friday event
Amazon will run its “Black Friday Week”, an event spanning 12 days of customer deals, in the UK.
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VideoTesco shows the magic of an imperfect Christmas with new ad
Tesco has unveiled its 2025 Christmas campaign, demonstrating that the festive season is never perfect.
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AnalysisCarlyle: Who is The Very Group’s new owner?
The Barclay family’s ownership of The Very Group officially came to an end today (November 10) as it completed a transaction for global investment firm Carlyle to take over.

















