All articles by Jacqueline Gold – Page 3
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Opinion
We need more women on boards
Jacqueline Gold is the chief executive of Ann Summers. She is responsible for making the Ann Summers family business one of the most profitable private companies in the UK .
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Opinion
Competing with price comparisons
Unique products and great service will always be valued by shoppers, says Jacqueline Gold.
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Opinion
The truth behind the story
The reality is retail is thriving, and keen young people are driving its success, says Jacqueline Gold
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Opinion
It’s what’s inside that counts
It’s not just our products customers buy into, but also who we are, says Jacqueline Gold
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Opinion
Retail needs a touch of excitement
Invest in product innovation and you can fire up customer demand, says Jacqueline Gold.
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Opinion
Up close and personal
Find an innovative way to build a relationship with your customer, says Jacqueline Gold
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Opinion
Showtime in the stores
Spontaneity and innovation should be cherished in retail, says Jacqueline Gold
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Opinion
Happiness is a warm shop
Retail must be at the heart of any survey into the nation’s well-being, says Jacqueline Gold
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Opinion
Help retailers help everyone else
Government needs to inspire retailers with tax breaks and incentives, says Jacqueline Gold
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Opinion
Dealing with disaster
It’s how we learn from our mistakes and plan accordingly that defines us
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Opinion
Time for a retail coalition
If politicians can do it, why can’t retail join forces for the greater good, says Jacqueline Gold
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Opinion
Aim high for long-term loyalty
Loyalty is more about products and service, and less about promotions, says Jacqueline Gold
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Opinion
Let shoppers feel the love
If we don’t win over the consumer cynics, retail could be in for a tough ride says Jacqueline Gold
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Opinion
Why democracy is overrated
The high street’s future looks bland if we let market forces choose our fate, says Jacqueline Gold.
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Opinion
Use retail’s voice for greater good
Retailers can use their connections with consumers to help good causes, says Jacqueline Gold
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Opinion
Niche products will hook buyers
Offering products that tap into customers’ passions will earn their loyalty, says Jacqueline Gold
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Opinion
Become part of the story
Retailers should make the most of the media circus to raise their profiles, says Jacqueline Gold
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Opinion
Every problem is an opportunity
Even swine flu creates opportunities for canny retailers to tap into, says Jacqueline Gold
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Opinion
It's time to regain your margin
I joked in a previous column that some of us might visit our shops in December, hear Wham’s Last Christmas and genuinely wonder whether it might be. I rather wish I hadn’t now.
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Opinion
Jacqueline Gold: Have a little faith in Christmas
As long as you clear out any potential turkeys now, the festive season can still be a winner
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