All articles by Isobel Chillman
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Be InspiredListen now: Podcast launch takes Be Inspired global
Walgreens Boots Alliance global chief commercial officer Annie Murphy explains why curiosity and intuition are critical to business success.
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Be InspiredBe Inspired: entries open for 2019 mentoring programme
Retail Week’s diversity initiative offers a year of mentoring with 20 senior leaders from brands including Coty, Jack Wills and Nisa.
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Be InspiredGlobal lessons in diversity and inclusion
The benefits of building an inclusive culture were a hot topic at Shoptalk, as consumers become more conscious about the brands they engage with.
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Analysis2027: the death of cash and what it means for retail
Countries such as Canada, Sweden and Japan have a lot to teach the UK about preparing for the shift to paperless payments, a new Retail Week report reveals.
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VideoWatch: What the Christmas footfall slump tells us about 2019
Discounting made no discernible impact on trading and footfall over Christmas, says Springboard marketing and insights director Diane Wehrle.
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DataInfographic: Two thirds of shoppers set to replace cards with mobile payments
Some 63% of shoppers believe their phones will replace physical credit or debit cards as their main method of payment in five years’ time.
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DataGen Z: inside the minds of retail’s chief disruptors
Generation Z consumers view bricks-and-mortar stores as their preferred shopping channel, new Retail Week research has revealed.
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DataWatch: How shoppers want to pay online this Christmas
In the lead up to Christmas, Retail Week quizzed shoppers on London’s Carnaby Street to get the lowdown on their online shopping habits.
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DataInfographic: What 2,500 consumers want from airport retail
Discounts, convenience and speed of transaction will help airport retail sales take off, a major consumer study reveals.
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DataData: The top 20 retailers by online search
Retail Week’s new SEO rankings, in association with Pi Datametrics, will help retailers understand the value of search.
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Video2018's footfall trends and Christmas trading predictions
Springboard marketing and insights director Diane Wehrle provides an analysis of this year’s consumer footfall data.
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Retail VoiceRemastering the art of fulfilment
At its Exchange 2018 event earlier this month, Manhattan Associates explained how automation can create personalised experiences in the supply chain as well as in store.
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DataHow to respond to a data hack: a four-step guide
With Superdrug and Dixons Carphone experiencing an increase in cyber threats, retailers must invest in systems and processes to protect their customer data.
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DataRetailers aim for more than 75% recyclable packaging
Some 46% of retailers say they want to hit this sustainability target by 2020, Retail Week research has found.
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VideoWatch: John Lewis rebrand – will the people beat the drones?
As John Lewis rebranded to reflect the importance of its staff, boss Paula Nickolds said: “Where others are investing in drones, we’re investing in people.” This week, the Retail Week team debates JLP’s strategy.
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AnalysisThe new tech shaping retail customer experience
Retail Week uncovers the cutting-edge technologies UK retailers should be aware of if they want to meet ever-increasing consumer demands.
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AnalysisThe UK's top 30 growth retailers 2018 in numbers
Retail Week reveals its list of the UK’s top 30 growth retailers. Here we highlight the key statistics and some notable businesses that have made the list.
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DataData: The UK's top 30 growth retailers 2018
A connected customer experience is key to grow your business, finds exclusive research published in Retail Week’s annual top 30 growth retailers ranking.
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DataData: 58% of retailers don’t receive mall footfall figures
Less than half (42%) of retailers in shopping centre locations currently receive footfall data from landlords, Retail Week research has found.