Interviews
In-depth interviews with the leaders of the UK’s most important retailers, and Q&As with key decision makers and up-and-coming brands.
Post-purchase: How John Lewis improves customer satisfaction with Parcel Lab
Mountain Warehouse boss Mark Neale’s role may be changing, but his mindset won’t be
Lefties’ first UK store: Xavier Ruz Riera shows off new shop and discusses expansion plans
Ikea UK boss David McCabe on leadership, affordability, and the future of retail
Q&A: Mirakl chief customer officer on why marketplaces should be a tool, not a strategy
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