All Innovation & disruption articles – Page 27
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Opinion‘On-demand grocery is natural next step for shoppers in new hybrid world’
It’s no exaggeration to say that customer shopping habits are changing faster than ever before.
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Retail VoiceHow physical retail is being redefined through smartphones and AR
Coinciding with his business’ appearance at Retail Week’s Stores Week, Scandit’s Christian Floerkemeier explains why now is the perfect time to invest in AR to align offline and online operations and improve the in-store experience for both customers and colleagues.
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AnalysisMixing it up: How Hotel Chocolat and Joules are diversifying to drive growth
Diversification is a growing trend for retailers, from new product categories to new store formats and other customer propositions. But can adding more strings to your bow offer a route to long-term growth?
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Opinion‘Consumers now expect retail entirely on their terms’
As consumers’ habits, preferences and behaviour change radically and rapidly, most retailers understand that they are facing a revolution. But it’s far from the first.
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NewsPret to trial ‘shop-in-shops’ in Tesco as it looks to reach wider customer base
Pret a Manger will open four new shops inside Tesco stores starting with a concession in the Kensington, London superstore in June.
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Retail VoiceWatch: Currys PC World shares in-store CX secrets for the new retail era
One month since non-essential retail reopened in England, Currys PC World and its technology-led marketing partner Team ITG sit down to explore the current landscape and how customer behaviour has changed as a result of the pandemic. In this video, they discuss the key trends shaping retail and share unique insights for retailers to get ahead in 2021 – shining a spotlight on in-store CX, omnichannel marketing and sustainability
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Opinion‘The crisis has liberated retailers’ decision making’
The last 12 months have been incredibly difficult for the retail industry, but it has been extraordinary to witness how retailers responded to the Covid-19 pandemic.
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AnalysisRevealed: The world’s top 40 start-ups helping retailers rebuild after Covid
Retail Week’s annual Discovery report celebrates the start-ups powering retail innovation at a time when it is needed most and features cutting-edge solutions helping Tesco, Nespresso, AO.com, Marks & Spencer and more
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AnalysisThe Disruptors: Six businesses changing the face of DIY
In our second instalment of The Disruptors series – showcasing the new breed of businesses that retailers will be increasingly competing with post-pandemic – Retail Week explores the ones to watch in the DIY sector.
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AnalysisIncubator: Rotas to rewards – the tools you need to manage your workforce
Who are the companies retailers should be partnering with to ensure they maintain a happy, healthy, engaged and properly rewarded workforce?
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InterviewInterview: Feelunique boss on its restless drive to be a ‘destination for beauty’
Feelunique chief executive Sarah Miles tells Retail Week why she believes the business will “be a real destination for beauty” post-pandemic, despite competing in an increasingly crowded online market
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AnalysisVery Group and Gousto reveal CX investments
The Very Group’s chief marketing officer Carly O’Brien and Gousto’s chief technology officer Shaun Pearce will reveal their biggest successes from the past 12 months and their plans for the coming year in our ‘Lean retail machines’ virtual event today.
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AnalysisIncubator: The companies unlocking the potential of video and social commerce
In our new series, Incubator, Retail Week has assembled a panel of experts to highlight the most innovative and exciting tech firms and start-ups that can help retailers turbocharge their strategies and adapt to changing consumer habits.
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AnalysisThe Disruptors: Seven businesses changing the face of food retail
Our new series, The Disruptors, highlights the businesses that traditional retailers should be keeping a close eye on as a new breed of competitors emerges post-pandemic.
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AnalysisReview: Ted Baker’s shopping livestream – hit or miss?
Ted Baker unveiled a livestream shopping experience last week with the aim of bridging the gap between physical and digital. But can it emulate the livestream success seen in China? Retail Week reviews what worked and what didn’t.
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Analysis‘Google is god’: Why retailers must maximise online search in 2021
Retail Week’s inaugural Ecommerce 2021 report surveyed 1,000 UK shoppers to find out how they start their online shopping journeys and where SEO fits in, their key drivers to spend and which retailers offer the best online UX.
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AnalysisIn pictures: Five sustainable initiatives that will wow you
From leather made from mushrooms to clothes-recycling machines and packaging that can be planted to leave green-fingered shoppers with some flowers and herbs after their purchase, Retail Week explores some of the most awe-inspiring sustainability initiatives in the industry.
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AnalysisIncubator: The companies helping retailers drive the sustainability agenda
In our new series, Incubator, Retail Week has assembled a panel of experts to highlight the most innovative and exciting tech firms and start-ups that can help retailers turbocharge their strategies and adapt to changing consumer habits.
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OpinionSacha Newall: ‘Regulation is the only cure for fashion retail’s bad apples’
The Covid pandemic has been catastrophic for bricks-and-mortar retailers in most, if not all, sectors but certainly in my industry, fashion.