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Retailers must remain focused on core digital transformation objectives and avoid chasing the next big tech trend or the pandemic diverting strategy, Halfords IT director Neil Holden has told Retail Week.
From rapid pivots to reprioritising projects, two of retail’s big winners during Covid – Halfords and Studio Retail – share the secrets to their successful transformations.
New technology and tools have helped store staff to make quicker decisions and better serve customers, a panel of experts told Retail Week’s Building tomorrow’s workforce: how to work smarter’ virtual event.
- Retail Voice
Relationship building, low-cost tech investments and sustainable transport solutions hold the key to retailers making their operations their competitive advantage, says Zencargo’s Richard Fattal.