Interview: Feelunique boss on its restless drive to be a ‘destination for beauty’

Sarah Miles FeelUnique CEO

Feelunique chief executive Sarah Miles tells Retail Week why she believes the business will “be a real destination for beauty” post-pandemic, despite competing in an increasingly crowded online market

When Feelunique’s boss Sarah Miles took the helm at the beauty etailer in late 2019, the self-confessed skincare obsessive says it was a combination of her personal interest and a sense that beauty was an industry on the cusp of major transformation that wooed her from Amazon.

“It was the perfect Venn diagram of an industry that was changing – and more radically than many – and a personal passion,” she says.

“There aren’t many 15-year-old ecommerce businesses with hundreds of brands, a bespoke tech stack and 5 million customers. It was a triumvirate of fantastic business, fantastic opportunity and a space that I love.”

Subscription content

Please sign in now if you have a subscription or are already registered with us.

Retail Week

Register for free to continue reading

Retail-Week.com provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.

Register today for a taste of our high-quality intelligence and enjoy:

  • Two free article views per calendar month on Retail-Week.com
  • Detailed analysis of current trends and events 
  • Exclusive newsletters
  • In-depth reports, videos, interviews and much more

Discover Retail Week register now

Please note, if you have recently purchased a subscription, it may take a few moments before your account is updated.