All In-store technology articles
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NewsArgos debuts new âmore intuitiveâ store layout
Argos has opened its newly refurbished Perry Barr store with a fresh design catering to âhow customers shop todayâ.
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NewsCo-op to roll-out crime reporting trial after number of cases solved nearly doubles
The Co-op is set to roll out a new retail crime reporting system across all of its stores in Devon and Cornwall, after a trial led to the number of cases being solved nearly double.
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Retail VoiceFive moves that turn retail AI ambition into operating results
Retailers do not need more experiments. They need better operational foundations and a sharper test of value
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GalleryGallery: Bershka launches club-inspired pop-up in Shoreditch
Bershka has opened a new club-inspired pop-up in Shoreditch to showcase its latest Bershka Series party collection
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InterviewVision AI: How Morrisons is improving the checkout experience and loss recovery with Everseen
The store experience for both colleagues and customers is a mixed one. Technology, fully-trained staff, clean stores and lack of friction can help the store operate efficiently, but theft, stock loss, checkout problems, and lacklustre tech can cause major problems.
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NewsFrench supermarket fridges targeted in cyber attack
Hundreds of French supermarkets have been hit by a cyber attack that has caused their fridges and freezers to heat up, spoiling fresh and frozen food estimated to be worth millions of euros.
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NewsIceland adopts AI to set markdowns on short-dated food
Iceland is bringing in AI software to help decide how deep to cut prices on food nearing the end of its shelf life, aiming to reduce waste without sacrificing margin.
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NewsWalmart rules out personalised pricing as AI reshapes retail
Walmartâs chief executive pledged not to use shoppersâ personal data to set prices, as scrutiny of AI-driven pricing grows in Washington.
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NewsMorrisons to introduce âflashing labelsâ to help customers find products
Morrisons is set to introduce a âblinking lightâ feature to its electronic shelf edge labels to make it easier for customers to find products they are looking for, Retail Week can reveal.
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FeatureCustomer service: How AI has transformed communication between retailers and customers
Customer service is an area where AI is being increasingly rolled out, but how do consumers actually feel about talking to bots?
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NewsJohn Lewis launches hologram activation with Dysonâs ÂŁ420 toothbrush
The immersive activation is taking place at John Lewis Oxford Street, with a dedicated pop-up in the storeâs bathroom area.
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NewsThe Range rolls out in-store headsets to improve customer service
The Range is deploying headsets across all of its 283 stores to improve customer service, communication and efficiency, Retail Week can reveal.
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NewsAsda installs digital shelf edge labels across convenience stores nationwide
Asda has installed over 1 million electronic shelf edge labels across its Express convenience stores in the UK as part of its continued investment in technology.
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NewsIceland using AI âvisual languageâ model to cut theft
The retailer reportedly reduced retail losses and shrink by 80% after it adopted the computer vision technology, and is now exploring facial recognition technology in its stores.
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NewsMorrisons rolls out AI smart trolleys in UK first
Morrisons has become the first UK retailer to deploy Instacartâs AI-powered smart trolleys in one of its stores.
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NewsLidl expands its âLidl & Goâ trial to more stores
Lidl is expanding its Lidl & Go self-scanning trial to more stores across the country, after receiving positive feedback from customers who used it in the initial seven-store rollout.
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NewsTesco to roll out electronic shelf labels across its full estate
Supermarket giant Tesco is set to roll out electronic shelf labels to all of its stores over the next two years, Retail Week can reveal.
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NewsZara to launch in-store personal styling service
Zara is set to launch its own personal styling service as part of its continued efforts to elevate the customer experience, Retail Week can reveal.
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GalleryInside Zaraâs revamped tech-led Bond Street flagship
Zara has opened the doors to its newly renovated Bond Street flagship, introducing the Spanish fashion brandâs latest global store concept to the UK market
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AnalysisStore staff call for action on pay and working conditions to avoid summer burnout
ExclusiveâŻinterviewsâŻwith 500 UK frontline workers reveal the factors that incentivise productivity during peak summer trading, at a time when teams are short-staffed and operationally stretched.