All In-store technology articles – Page 5
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Gallery
Store gallery: Apple launches click and collect and AR experience at new store
Apple has opened a new store on Brompton Road in London.
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Retail Voice
Tips for approaching innovations using consumer data
Now more than ever, retailers are faced with a wide array of opportunities to use customer data to achieve their commercial objectives. RPC explains that by spotting and assessing key risks early, organisations will be better equipped to avoid breaches of data protection law that may lead to costly fines or claims, failed projects and reputational damage.
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Retail Voice
How to deliver a customer-focused omnichannel experience
Delivering a flawless customer experience wherever, however, and whenever people shop is integral today. Keysight Technologies’ Mike Wager looks at how retailers can excel at this
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Retail Voice
A new breed of buyer: reimagining customer experience
Many retailers have quickly and successfully navigated the challenges of the last two years to a place where they are now equipped with many of the right tools required to seamlessly serve their customers across whichever touchpoints or platforms they prefer. Manhattan Associates’ Alex MacPherson takes a look at how CX has evolved.
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Retail Voice
Why the concept of ‘retail’ is ready for a refresh
The retail sector has been through a lot of upheaval over the last couple of years, however Elavon’s Michael Bosshammer explains why it is more than ready for a revival
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Retail Voice
The technology shift driving change for retailers
With retailers increasingly utilising technology to bridge the gap between the digital and physical world, CHILI publish’s Kevin Goeminne takes a look at what this new frontier really means for retail.
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Analysis
Talking Shop: What do shoppers want from stores post-pandemic?
In the second of a two-part examination of the future role of shops, Mark Faithfull looks at how some of the innovators in both the retail and food and drink sectors are experimenting with form and function as they strive for relevance and purpose in a confusing world.
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Retail Voice
Cybersecurity: A 2022 checklist for CIOs
As retailers seek to support their digital investments with greater security, both cloud and software as a service (SaaS) migration are a big focus for 2022, says Cegid’s Olivier Chiono, but how should retail CIOs prioritise?
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Analysis
Retail Horizon 2022: Navigating cost of living, sustainability and ‘blended retail’
From Brexit to Covid-19, Russia’s invasion of Ukraine to supply chain issues and soaring inflation, the power of external influences to challenge the retail industry has been relentless in recent months.
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Analysis
Retail Horizon 2022: Navigating cost of living, sustainability and ‘blended retail’
From Brexit to Covid-19, Russia’s invasion of Ukraine to supply chain issues and soaring inflation, the power of external influences to challenge the retail industry has been relentless in recent months.
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Retail Voice
Three reasons why retailers should switch from reactive to predictive monitoring
With flexibility now one of the linchpins of a successful business, Diebold Nixdorf’s Leyla Feghhi sets out the case for retailers using managed services to ensure they are as proactive as possible.
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Retail Voice
Seven tips from global retail leaders on navigating the industry’s changing landscape
From widening talent pools to fostering a creative culture, retail leaders discuss how they are rebuilding their businesses for a strong sustainable future.
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Gallery
Store gallery: M&S’ Stevenage superstore with wine tasting, fill-your-own and Scan & Shop
Marks & Spencer has opened a new concept superstore in Stevenage.
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Analysis
Now trending: Why Google, Netflix and Buzzfeed are embracing the physical store
In recent years, shoppers have been greeted by some surprising additions to high streets and airports. Instead of traditional retail brands commanding new space, leading social media and editorial brands such as Buzzfeed, TikTok and Highsnobiety are flirting with the idea of a permanent physical presence. What has prompted the interest in moving into physical retail for such brands? Retail Week takes a look at the motivation behind the moves.
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Retail Voice
The metachannel: three essentials needed to create the space of the future
The era of the ‘metachannel’ is upon us, says EY’s Thomas Harms, but what should retailers be doing to futureproof their business?
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Retail Voice
How store staff can keep customers coming back
Why do retailers spend millions to create footfall and then leave the in-store customer experience to chance, asks Maze UK and Ireland managing director Jim Nicholson.
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Retail Voice
Three steps to create future-fit tech to meet rising consumer expectations
With consumer expectations continuing to shift upwards, EY’s global retail leaders Thomas Harms and Michael Renz examine a trio of techniques to ensure retailers stay ahead.
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Analysis
Retail Horizon: Your exclusive strategic toolkit for the year ahead
Retail Week has relaunched its subscriber-exclusive strategic toolkit, Retail Horizon, mapping out the winning strategies for businesses in 2022 and beyond. Retail Week research director Lisa Byfield-Green explores the key macroeconomic trends that will shape the sector in the coming year
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Retail Voice
How to solve the retail technology conundrum
Making the right technology decisions isn’t easy with the digital sphere continuously shifting, says Roy Reynolds, chief information officer at VCG.
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Retail Voice
Three ways in which the pandemic disrupted old-fashioned retail
Antiquated in-store experiences need to be brought up to date, says Objectivity’s Wayne Swallow, with technology being the solution to stop retail living in the past.