All In-store technology articles – Page 7
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Video
Watch: Devolving decision making to stores is crucial to CX success
Mamas and Papas chief operating officer Nathan Williams and Co-op head of retail operations Rob Baines revealed the importance of devolving certain decisions from head office down to stores in Retail Week’s virtual panel last week.
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Gallery
Store gallery: TikTok moves offline with experiential shopping centre pop-up
Video sharing platform TikTok has made a huge splash online. Now, with the opening of the UK’s first-ever TikTok pop-up, it could also make a big impact IRL.
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Gallery
First look: Flannels Beauty flagship brings ‘world-first beauty experiences’ to Sheffield
The opening of the flagship Flannels Beauty store marks the beginning of a major long-term investment in the category as the retailer aims to transform the way consumers shop for beauty.
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Retail Voice
The future of retail’s digital transformation: key drivers, trends and technologies
The pandemic has forced retailers to embrace digital technology – and those that haven’t risk being left behind, says Greg Petro, CEO of First Insight.
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Gallery
Store gallery: Lego unveils its most experiential store in New York
Lego has opened its most experiential store yet in New York City, with new concepts that combine digital and physical elements.
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Gallery
Store gallery: Amazon launches Just Walk Out tech in full-size store for first time
Amazon has launched its Just Walk Out technology for the first time in a full-size Amazon Fresh store.
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Deep dive
Deep dive: Curation, destination, imagination – the new department store foundations
How can the retail format be revived to resonate with contemporary and future shoppers?
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Retail Voice
How physical retail is being redefined through smartphones and AR
Coinciding with his business’ appearance at Retail Week’s Stores Week, Scandit’s Christian Floerkemeier explains why now is the perfect time to invest in AR to align offline and online operations and improve the in-store experience for both customers and colleagues.
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Retail Voice
Watch: Currys PC World shares in-store CX secrets for the new retail era
One month since non-essential retail reopened in England, Currys PC World and its technology-led marketing partner Team ITG sit down to explore the current landscape and how customer behaviour has changed as a result of the pandemic. In this video, they discuss the key trends shaping retail and share unique insights for retailers to get ahead in 2021 – shining a spotlight on in-store CX, omnichannel marketing and sustainability
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Retail Voice
Could stockless stores be the future of the high street?
As retailers learn the lessons of the pandemic, the future could see a dramatic change in the traditional model, with stockless stores as the way forward, argues Alex MacPherson, director of solution consultancy and account management at Manhattan Associates
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Analysis
Revealed: The world’s top 40 start-ups helping retailers rebuild after Covid
Retail Week’s annual Discovery report celebrates the start-ups powering retail innovation at a time when it is needed most and features cutting-edge solutions helping Tesco, Nespresso, AO.com, Marks & Spencer and more
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Gallery
First look: Amazon’s first-ever hairdressing salon concept to launch in London
US tech giant Amazon is set to open its first-ever Amazon Salon in east London, trialling some of its newest technology and stocking products from its new dot-com beauty hub.
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Retail Voice
Three ways SD-WAN can get you on the road to digital transformation
SD-WAN offers the ability to maximise your network’s potential and boost CX at the same time, says TNS Payments Market global managing director John Tait.
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Analysis
Incubator: The companies unlocking the potential of video and social commerce
In our new series, Incubator, Retail Week has assembled a panel of experts to highlight the most innovative and exciting tech firms and start-ups that can help retailers turbocharge their strategies and adapt to changing consumer habits.
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Analysis
The Disruptors: Seven businesses changing the face of food retail
Our new series, The Disruptors, highlights the businesses that traditional retailers should be keeping a close eye on as a new breed of competitors emerges post-pandemic.
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Opinion
‘Amazon stores are an ally, not an enemy, of town centres’ retail revival’
As once-powerful names such as Debenhams and Topshop exit town centres, there has been an unlikely newcomer to UK bricks-and-mortar retail – Amazon.
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Gallery
Store gallery: Amazon unveils first UK store in fresh assault on grocery sector
Amazon has unveiled its new format convenience grocery store in London today, Amazon Fresh, which marks the online giant’s first foray into bricks-and-mortar retail outside of the US.
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Retail Voice
Winning hand – how gift cards can boost your brand
With home-working and online shopping now the new normal, Heather Rogers, senior director of ecommerce at Blackhawk Network Europe, believes the gift card market is a huge untapped source of revenue.
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Analysis
Analysis: Is this the death of cash?
The contactless limit was upped to £100 in yesterday’s Budget. With the use of cash already plummeting, is this its final nail in the coffin? Retail Week reports on the implications of a cashless society.
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Retail Voice
How to empower consumers with frictionless self-service journeys
Retailers today face many challenges. Consumption patterns have changed – and keep on changing – and Covid has only expedited this change process.