‘UK retail has all the ingredients to maximise the opportunities of AI’

AI concept illustration

From supplier negotiations to store operations, AI offers retailers the chance to reap big benefits, believes Matt Truman

It’s been almost a year since ChatGPT was launched – a seminal event in the elevation of the proximity and power of artificial intelligence into the public consciousness.

There’s a sense of hype around the transformative capabilities and associated risks of this area of technological innovation. At the same time, it would be dangerous and complacent to dismiss this as just another fad, the next metaverse (sorry, Zuck).

 

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