All HMV articles

  • Doug Putman
    Interview

    Interview: HMV’s Doug Putman on stores, streaming and centenary celebrations

    2021-09-08T05:00:00Z

    Having suffered tumbling profits and two administrations in the past decade alone, HMV has had to scrap its way to its 100th anniversary on the British high street.

  • hmv-logo-prospect
    Prospect Analysis

    HMV (Overview)

    HMV

    HMV is an iconic entertainment retailer, but has struggled to keep pace with the digital era. The business was snapped up by Canadian retail tycoon Doug Putman in February 2019, with just over 100 stores saved. Putman is hoping to spin HMV’s fortunes around by growing its share of the physical music market, which is likely to see it remain a relatively small and specialist operation.

  • swot-analysis-prospect
    Prospect Analysis

    HMV (SWOT)

    HMV

    HMV is the last remaining entertainment specialist on the UK high street. It remains the case that sales of physical entertainment has been in long-term decline, however there is an opportunity to develop entertainment stores and focus on events and experiences.

  • strategy-prospect
    Prospect Analysis

    HMV (Strategy)

    HMV

    HMV was bought out of administration by Canadian retail tycoon Doug Putman in early 2019. This has seen its store network rationalised to just over 100 stores, with a refocused product offer prioritising physical music and particularly vinyl.

  • people-overview-prospect
    Prospect Analysis

    HMV (People)

    HMV

    Retail tycoon Doug Putman – the owner of music retailer Sunrise Records in Canada – took ownership of HMV in February 2019. Patrizia Leighton is marketing and commercial director. Darren Houghton is head of IT.

  • store-strategy-prospect
    Prospect Analysis

    Stores at HMV

    HMV

    HMV was trading from just over 100 stores as of mid-2020. It is aiming to attract shoppers to stores with in-store events and a refocus on core physical music categories. In 2019 it opened a new flagship, The Vault, in Birmingham, focused on vinyl and live music.

  • technology-strategy-prospect
    Prospect Analysis

    Technology strategy at HMV

    HMV

    HMV has focused on improving efficiencies and the drive to improve operating costs is set to continue as the retailer battles its way back to profitability. The two areas where it is likely to be looking to invest are store technology and online.

  • financial-analysis-prospect
    Prospect Analysis

    HMV (Financials)

    HMV

    HMV achieved sales of £187m over the 16-month period to end-May 2020 following its acquisition out of administration. This was despite the enforced closure of all 108 of its stores over the last ten weeks of the extended financial period due to the pandemic. 

  • ecommerce-strategy-prospect
    Prospect Analysis

    Ecommerce at HMV

    HMV

    Online hadn’t been a massive focus under previous ownership, but new owner Doug Putman is keen to change that. The website has been revamped to accelerate the online channel, with new cross-channel capabilities including store stock visibility. 

  • Doug Putman
  • IT-job-function-prospect
    Prospect People

    Darren Houghton

    HMV

    Head of IT at HMV

  • customer-marketing-strategy-prospect
    Prospect Analysis

    Customer and marketing at HMV

    HMV

    HMV is seeking to re-establish the relevance of the brand as the home of entertainment by creating a human experience that online-only rivals can’t replicate.

  • supply-chain-strategy-prospect
    Prospect Analysis

    Supply chain at HMV

    HMV

    The support of its suppliers has been crucial to HMV’s survival. HMV is working to shore up its supply chain visibility to provide inventory levels by store.

  • outlook-analysis-prospect
    Prospect Analysis

    HMV (Outlook)

    HMV

    As the UK’s last-remaining music and entertainment specialist, HMV should be able to secure a niche as a relatively small and specialist operation despite the physical market being in long-term decline.

  • Doug Putman
    News

    HMV eyes recovery under Putman’s ownership

    2020-11-18T12:11:00Z

    HMV has announced marginal losses amid the coronaviurs pandemic and owner Doug Putman says he is “positive about the months and years to come”.

  • hmv crop
    News

    HMV owner expands store estate with US acquisition

    2020-01-24T07:08:00Z

    HMV and Sunrise Records owner Doug Putman has acquired US retailer For Your Entertainment.

  • Debenhams
    News

    Debenhams and HMV to close swathe of stores this month

    2020-01-06T07:46:00Z

    Debenhams and HMV will both shutter stores this month as the retailers grapple with rising rents and business rates.

  • hmvVaultEdit_17
    News

    Music sales hit highest level since 2006 but CDs plummet

    2020-01-02T07:40:00Z

    Music sales hit their highest level since 2006 in the UK last year, despite sales of physical CDs continuing to plummet.

  • 741fIjkg
    Gallery

    Interview: HMV boss vows return to profit as Birmingham superstore unveiled

    2019-10-11T14:26:00Z

    Nine months after being bought out of administration, HMV’s new boss Doug Putman talks to Retail Week about its newest store opening in Birmingham today.

  • Doug Putman
    News

    HMV launches Europe’s largest music store

    2019-10-11T06:06:00Z

    HMV will launch Europe’s largest music and entertainment store this morning as new owner Doug Putman vows to put “experience” at the heart of the business.