M&S rivals enjoyed ecommerce sales boost during cyber-attack blackout

Marks & Spencer fashion and beauty standalone store

Source: Marks & Spencer

Marks & Spencer’s online sales slumped as it was forced to close its website due to the effects of the cyber attack, which gave opportunity to rivals like Next, Zara and H&M.

Clothing sales at M&S slumped by a fifth in the four weeks to May 25, compared with the same period a year before after it was forced to stop taking orders on its ecommerce website, according to the latest figures from Kantar.

 

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