Nick Glynne, chief executive of Appliances Direct owner Buy It Direct, has said the Competition and Markets Authority  âis wrong to name our business without giving us sufficient time to respondâ to its latest investigation.
The cases are among the first by the Competition and Markets Authority (CMA) to use its new consumer protection powers after a review focused on online pricing and sales rules.
According to research by Criteo, 76% of people think that ecommerce is functional, but not fun, almost 80% find shopping online lonely, compared to an experiential in-store experience, and nearly a third even view it as a chore.
Wayfair has slashed its UK workforce by more than half within two years as it battles a sales slump.
If you were to increase your prices overnight, how might your customers react? Thanks to data from Kantarâs Pricing Power division, Retail Week can reveal what the consequences for 10 retailers could be if they were to do just that
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