Jigsaw is an upmarket fashion retailer focusing predominantly on women’s clothing and accessories, but with limited ranges of men’s and girls’ clothing also offered. Founded in 1970, the retailer now operates around 120 stores in the UK, as well as having a strong presence in the US and Australia. International stores expansion is a priority for the retailer. Its brand is founded on affordable, fashionable clothing in a stylish setting, with a focus on offering classic pieces in the colours and fabrics of the moment. Jigsaw came under new ownership in 2018 after Carphone Warehouse founder David Ross stepped in to partner with current owners John and Belle Robinson to refinance the business and secure the future of the brand. The premium fashion retailer has been focusing on making the customer journey as seamless as possible, looking closely at the journey between store and online. This includes the introduction of OneStock, giving Jigsaw a single view of stock across the business and enabling product to be supplied to customers direct from stores.

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