Founded by CEO Will Shu and Greg Orlowski in 2013, Deliveroo is a UK-based rapid online delivery company that partners with restaurants, grocers and fast food outlets to manage and deliver online orders placed using an app to its customers. Orders are tracked and delivered via its network of riders and couriers in 30 minutes or less.
Originating in London, the company now has an expanding ecosystem that spans Europe, Australasia and Asia, linking national and local restaurants and food providers.
As it continues to develop its business model Deliveroo has been increasingly active in the grocery delivery space, working with retailers including Sainsbury’s and the Co-op. For its restaurant partners it has also introduced a click-and-collect option.
Amazon acquired a minority stake in the food delivery platform in May 2019.
The coronavirus pandemic has sent hordes of shoppers online for all their needs, and grocery is the category where the shift has been felt most profoundly.
Waitrose has announced a partnership with Deliveroo as it prepares its ecommerce arm for life without Ocado.
Morrisons has launched a new Market Kitchen format in Manchester, which it describes as a “part grocery, part takeaway” concept.
Convenience store retailer the Co-op has extended its delivery partnership with Deliveroo to cover 400 of its stores in the UK.
The Competition and Markets Authority (CMA) has formally approved Amazon’s 16% investment in UK delivery app Deliveroo after a 15-month investigation.
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