B&Q is a UK market leader in home improvements, owned by international DIY group Kingfisher. Currently in the midst of a five-year transformation plan, the retailer is taking an 'anthropological' approach to improving the customer experience, by researching the evolving way people live in their homes, and introducing this into concept stores. Focus has also been on building the product range.


Latest news and insight on B&Q from Retail-Week.com

More on B&Q

Veronique Laury


B&Q owner Kingfisher posts quarterly sales rise


DIY giant Kingfisher has posted a sales advance in its first quarter, when the UK business outperformed the French division.

The 5,400 sq ft store doesn't have stock available to purchase on the shop floor, but is focued on providing information and inspiration to customers around their home improvement projects.

Photo gallery

Store gallery: B&Q launches smaller GoodHome format


B&Q has launched a new smaller store concept to offer its customers a more convenient way to shop for home and DIY products.

All B&Q content from Retail-Week.com

Explore other companies