B&Q is a UK market leader in home improvements, owned by international DIY group Kingfisher. Currently in the midst of a five-year transformation plan, the retailer is taking an 'anthropological' approach to improving the customer experience, by researching the evolving way people live in their homes, and introducing this into concept stores. Focus has also been on building the product range.
2019-09-25T09:25:00+01:00By Patrick Blower
Patrick Blower’s take on whether new Kingfisher boss Thierry Garnier can rebuild the DIY giant’s fortunes.
2019-09-19T16:50:00+01:00By Leanne Carr
Kingfisher’s top and bottom lines have been trapped in a downward spiral since kicking off its One Kingfisher transformation plan three years ago.
2019-09-18T06:29:00+01:00By Grace Bowden
Kingfisher has recorded a fall in profits as the UK registers a ‘disappointing’ sales performance exacerbated by B&Q range changes and weak consumer confidence.