All articles by Charlotte Dennis-Jones – Page 2
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Analysis
The new breed of top dogs
What do Kingfisher, DSGi and HMV have in common? They’re all being run by the new breed of management consultants turned retailers. Charlotte Dennis-Jones investigates
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News
B&Q targets grey pound
DIY giant B&Q is to aggressively chase the lucrative grey pound by launching hundreds of affordable products aimed at the over-55s.
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Analysis
Short-term benefits
It might sound like a dream job, but interim management is not all long holidays, good pay and the freedom of being your own boss. Charlotte Dennis-Jones discovers why such roles are not for everyone
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Analysis
Small change
The European Commission’s ruling against MasterCard’s interchange fees was a big victory for retail and could set a precedent that saves the sector more than a billion pounds a year. But, as Charlotte Dennis-Jones discovers, retailers shouldn’t get too excited just yet
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News
BRC accuses card schemes of secret retailer fee hikes
Allegation comes as abolition of controversial interchange fees appears likely By Charlotte Dennis-Jones
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Analysis
China: A matter of great import
The lifting of import quotas from China this month signals cost savings for retailers, but shipping goods from the country still won’t be plain sailing. Charlotte Dennis-Jones investigates
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Opinion
Online Sales have a long way to go
Newspaper images of shoppers fighting their way into stores would have deterred many from the high street Sales.
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Analysis
Secure your store
As retailers calculate the damage of shoplifters’ Christmas thieving sprees, Charlotte Dennis-Jones asks how they can help empower staff to tackle the problem
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Analysis
Where’s the festive spirit?
Running a first-class store operation during the Christmas period is a challenge. Charlotte Dennis-Jones takes a walk down Oxford Street with Itim Consulting partner Simon Puryerto give their verdict on which retailers are holding up best under the festive pressure this year
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Analysis
The benefit of hindsight
Last year, Richard Ratner declared it would be the worst Christmas for 25 years. Luckily for retailers he was wrong, but will analysts’ predictions be proved right this year?
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AnalysisThe age of the consumer
Charlotte Dennis-Jones and Katie Kilgallen look at the key characteristics of shoppers in four age groups and investigate how to earn brand loyalty
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News
Baugur pursues Shepherdson for Whistles role
Fashion retail guru Jane Shepherdson is being courted by Baugur for a top operational role, most likely at its Whistles brand.
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Opinion
Here’s to the little guys
There can’t be many things in business that Sir Terry Leahy misjudges, but this week Ocado has proved he is not infallible.
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Analysis
A question of collaboration
Want to make savings, improve supplier relations and enhance your green credentials in one fell swoop – and at no cost to your business? Charlotte Dennis-Jones finds out about a Government-funded scheme that helps retailers do just that
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Analysis
A team effort
Being upfront with suppliers might not be instinctive to retailers, but understanding each other’s needs is the only way to achieve efficiencies Charlotte Dennis-Jones explains why collaboration will get you everywhere
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Opinion
Great products will help retailers beat tough times
Retailers may be worrying about the credit crunch hitting consumer spending, but two fashion retailers’ stellar performances this week have proved that with the right product, customers will come flocking.
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Analysis
Think global, act local
Everyone’s expanding internationally, but how does a retailer choose the right markets to enter? Charlotte Dennis-Jones reports on how to weigh up the risks involved
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Analysis
A step too far?
Sainsbury’s sparked a public debate last month when it announced it would allow its Muslim employees to refuse to sell alcohol. An act of sensitivity, or political correctness gone mad? Charlotte Dennis-Jones reports
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Analysis
Prepare your store for Christmas
No sooner hasd last year’s Christmas been wrapped up and the January Sale done and dusted, than thoughts start turning to the next round of Yuletide fun.
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Analysis
Crunch time at Christmas
The golden quarter for retailers has now begun, but consumer confidence has rarely been so difficult to gauge.
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