All Analysis articles – Page 102
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AnalysisPodcast: Are the CCO’s days numbered in retail?
As retailers become more customer centric and nurture the adoption of this mindset across their business, the role of the chief customer officer will lose importance.
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AnalysisAnalysis: Could Sir Philip pull off an Arcadia deal?
Reports that Sir Philip Green is in the process of selling Arcadia to Chinese textiles firm Shandong Ruyi have been aggressively rebutted.
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AnalysisIn pictures: Market supermarkets, Italian style
The drive towards market-led supermarket interiors is well-established, but for the best that’s out there, head to Milan. John Ryan reports.
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AnalysisStore of the Week: Converse's One Star Hotel, London
Not strictly a shop but a pop-up hotel-cum-design installation from Converse, offering a shopping and gig experience and featuring A$AP Nast and Tizzy T
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AnalysisHow-to guide: Thriving online in the United States
As the world’s largest single recipient of foreign direct investment for more than a decade, the US is an important market for overseas investment.
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AnalysisAnalysis: Is your loyalty scheme still relevant?
Loyalty has long been at the heart of retail, but as pressure mounts and competition hots up, retaining existing customers has climbed up the agenda.
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AnalysisInfographic: Steinhoff boss and Debenhams' jobs cull
Words and numbers, February 16, 2018: Steinhoff’s Machin on leading in tough times, Debenhams’ store manager cull and Tesco’s potential equal pay claim bill
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AnalysisPodcast: The secrets to success in customer experience
From virtual reality runway shows in fashion stores to the rise of the chief customer officer, customer experience is retail’s new battleground.
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AnalysisAnalysis: How to measure success in the multichannel age
Like-for-likes, EBITDA, NPS score? What is the real measure of success in the multichannel age? Gemma Goldfingle investigates.
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AnalysisStore of the Week: Huawei Experience Store, Milan
Phone and tech shops that actually make you take a second look are pretty thin on the ground, but one that might do so and which opened recently is the Huawei Experience Store in Milan’s CityLife shopping district.
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AnalysisAnalysis: Are the January Sales in furniture dead?
For traditional furniture retailers, the January Sales have long been the equivalent of a toy shop’s Christmas.
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AnalysisAnalysis: Lessons in how to stay relevant from Asos
Asos makes capturing 20-somethings’ spend by the bucketload look easy, with each quarter bigger and better than the one before.
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AnalysisAnalysis: Chinese etail giant JD.com has UK in its sights
Chinese ecommerce powerhouse JD.com has international expansion on its agenda and has identified the UK as a key target as it pushes into Europe.
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AnalysisTesco equal pay row: What it means for retail
Tesco emerged as the latest high-profile retailer to become embroiled in a potentially costly storm over equal pay earlier this week.
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AnalysisInfographic: H&M, Morrisons job cuts and M&S store closures
Words and numbers, February 9, 2018: H&M chief executive Karl-Johan Persson on mistakes made, Homebase stores to shutter, and Morrisons’ store management face being axed.
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AnalysisInspiration from overseas: Fantastic fulfilment
From lockers to drive-thru collection, fulfilment is a hotbed of innovation. We look at some of the most inventive solutions from around the world.
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AnalysisAnalysis: Secrets of success from the top 30 international retailers
Our Top 30 International Retailers report reveals which businesses are achieving success overseas and their international strategies.
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AnalysisWhy New Look is right to focus on its older customers
While New Look’s latest financial results were no surprise to the market, they served to highlight the depth of the retailer’s troubles.
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AnalysisStore of the Week: O2 Live Concept Store, Berlin
O2 has had several high street iterations, but for an outpost that’s a thing apart, head for Berlin’s Tauentzienstraße – home to its Live Concept Store.
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AnalysisGen Z, digital banking and what this means for retail
At midnight on December 31, 2017, you could draw a clear line between digital natives and digital immigrants.