More online retail
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DataNearly two-thirds of major UK retailer websites had fewer visitors in 2025
Changes in consumer browsing behaviour are wreaking havoc on visitor numbers to retail ecommerce websites, with nearly two-thirds of major UK retailers facing falls in unique visitors last year.
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AnalysisIs Debenhams back in business as turnaround gathers momentum?
Things appear to be looking up for Debenhams Group after a surprise turnaround at the once ill-fated PrettyLittleThing has put the ecommerce player back in business.
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OpinionāRising screentime concern presents retail opportunity for someā
A possible social media ban on under-16s is symptomatic of wider concerns about time spent online. A shift away from āpeak screenā may benefit some retailers, observes George MacDonald
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AnalysisCurrys boss Baldock looks ahead with confidence after āstrong peak tradingā
āIf anyone was expecting more gloom today, Iām afraid we canāt provide that because weāre feeling pretty pleased with some strong peak trading and an upgrade in our profit expectations,ā Currys chief executive Alex Baldock said this morning.
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DataData: Grocery shoppers say meh to AI, yeah to loyalty discounts
New research commissioned by Retail Week and The Grocer shows that shoppers are sceptical about AIās role in online grocery shopping, while over half say points and discounts for loyalty card members are what they value the most when shopping in-store
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Chart of the WeekChart of the Week: Why Brits are avoiding online grocery shopping
Brits are a nation of in-store grocery shoppers, but whatās putting people off online deliveries?
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InterviewQ&A: Optimizely product strategy director on embracing an experimentation mindset
Optimizelyās product strategy director Tina Nelson speaks to Retail Week about how to take the risk out of test driving a new idea, grounding decisions in data and what she thinks retail CEOs should be investing in this year.
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InterviewKPIs: Edited chief scientist Michael Ross on retailās āred flagā metrics
Edited chief retail scientist Michael Ross will be taking to the stage at Retail Week x The Grocer LIVE to unpack why many retailers need to rethink their measurements of success.
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InterviewQ&A: Miniso chief operating officer on the retailerās limitless UK ambitions
Value lifestyle retailer Miniso has been popping up all over the country in the past couple of years, with store presence on high streets and in prominent shopping centres such as the two Westfields in London, Bluewater in Kent, Trafford Centre in Manchester, and Princes Street in Edinburgh.
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AnalysisLIVE 2026: the five sessions that digital directors canāt miss
The LIVE 2026 progamme boasts dozens of sessions led by industry leaders which will dive into the tech, strategies and trends shaping the future of digital within the industry.
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AnalysisExplainer: What is the Zeos platform and how is it helping Next achieve success?
Fashion power Next traded strongly over Christmas, and flagged the benefit of its move onto the Zeos platform as a contributor to success.
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InterviewQ&A: Superdrug head of own brand and exclusives on appealing to Gen Z
Superdrug has recently launched its new POP own-brand range aimed at a younger audience.
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DataRanking: the 100 most popular retail websites on Black Friday
Thanks to data from Similarweb, Retail Week can reveal the retailers that dominated the web with the highest number of visits to their online stores over Black Friday.
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AnalysisHow consumers shopped Black Friday weekend 2025
A weekend of deals and discounts is nearly over as retailers plan to wrap up the event on Cyber Monday before attention turns to Christmas.
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InterviewQ&A: Trinny London MD on omnichannel, personalisation and Christmas
While Trinny London is not even a decade old, the beauty retailer has gone from being makeup-focused and digital first, to now focusing on omnichannel with its flagship London store and personalised services.
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InterviewChatbots: Lush global customer care manager on using AI to manage Black Friday discourse
Speaking in May at the Zendesk showcase in London, Naomi Rankin, global customer care manager at Lush spoke with Retail Week about how itās bringing its ethos to the rollout of AI tools on its platform through its partnership with the customer support platform.
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AnalysisDefiant Leighton sticks to his guns as he vows to rebuild Asda āto its former gloriesā
Even as sales continue to slip, Asdaās credit rating is downturned and its private equity owners turn to sale and leasebacks of stores, executive chair Allan Leighton insists his turnaround strategy is working
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AnalysisBlack Friday: A look at how the big day is shaping up
Black Friday has almost become Black November, as many retailers have been putting on deals and discounts for the past few days, or even weeks
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AnalysisWhatās in the Budget for retail and how has the sector reacted?
Everything unveiled by chancellor Rachel Reeves in todayās [November 26] Budget, and how the retail sector has reacted to it
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AnalysisAO boss John Roberts on mobiles, membership schemes and Music Magpie
AO released its half-year results today, recording a 12% increase in B2C retail revenue to Ā£423m and a 10% profit before tax increase to Ā£18m despite added costs of Ā£4m from the national minimum wage and national insurance.