Janette Cross planned to work at Foyles for a year to support her acting work. Twelve years on, she is leading its customer experience strategy.
The in-store technology on offer in New York ensures that retail in the Big Apple looks more engaging than it has done for some time
O2 has opened a new-look store in Manchester designed to provide high street shoppers with more reasons to visit a phone shop.
From administration to reporting a profit and expanding its estate, Short Cuts explores the ups and downs of HMV’s retail journey.
Based in Manila, Philippines, Fully Booked uses innovative store design to deviate from the tired book-store as library design model.
Conviviality, the group that owns Wine Rack and Bargain Booze is raising its in-store game. Retail Week talks to Conviviality boss Diana Hunter.